Mortgage Operations Director
1 month ago
Lead Mortgage Operation Success at HSBC
HSBC is seeking a skilled Mortgage Operation Manager to drive operational excellence in mortgage related activities, covering WPB and Private Banking sectors. This role contributes to the bank's goal of capturing and maintaining high-quality mortgage businesses and secured loans.
Key Responsibilities
- Plan and manage mortgage operational activities to achieve maximum efficiency and productivity.
- Guide offshore teams and streamline workflows to provide high-quality service.
- Collaborate with project teams to implement Payment Arrangements for Property Transaction (PAPT).
- Design internal workflows and operation controls for mortgage origination and closure services.
- Review and plan resources to adapt to changes in mortgage regulations and government policies.
- Enhance workflows and promote go-green processes in mortgage services.
Requirements
- At least 8 years of solid experience in mortgage business.
- Strong interpersonal and negotiation skills.
- Ability to deliver results under pressure and constraints.
- University Degree.
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