Mortgage Operations Director

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Lead Mortgage Operation Success at HSBC

HSBC is seeking a skilled Mortgage Operation Manager to drive operational excellence in mortgage related activities, covering WPB and Private Banking sectors. This role contributes to the bank's goal of capturing and maintaining high-quality mortgage businesses and secured loans.

Key Responsibilities

  • Plan and manage mortgage operational activities to achieve maximum efficiency and productivity.
  • Guide offshore teams and streamline workflows to provide high-quality service.
  • Collaborate with project teams to implement Payment Arrangements for Property Transaction (PAPT).
  • Design internal workflows and operation controls for mortgage origination and closure services.
  • Review and plan resources to adapt to changes in mortgage regulations and government policies.
  • Enhance workflows and promote go-green processes in mortgage services.

Requirements

  • At least 8 years of solid experience in mortgage business.
  • Strong interpersonal and negotiation skills.
  • Ability to deliver results under pressure and constraints.
  • University Degree.


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