Guest Experience Assistant Manager

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by its people and guided by a commitment to excellence. Our purpose is to create unforgettable experiences for our guests, residents, and partners, and to make a positive impact on the communities we serve.About the Position:We are seeking an experienced and...

About UsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality brand that prides itself on delivering exceptional guest experiences. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect and kindness.LocationWe are situated in the heart of Hong Kong, surrounded by the city's top business and leisure...

We are seeking a highly skilled and experienced professional to fill the role of Senior Guest Experience Coordinator at The Peninsula Hong Kong.About The OpportunityThis is an exceptional opportunity for someone who is passionate about delivering outstanding guest experiences and has a proven track record in the hospitality industry.Key...

Company OverviewAt Marriott International, we are dedicated to delivering exceptional guest experiences that leave a lasting impression. Our commitment to excellence is reflected in every aspect of our business, from the quality of our accommodations to the level of service our guests receive.SalaryWe offer a competitive salary range of $45,000 - $60,000 per...

Position Summary:We are seeking a talented Guest Services Supervisor to join our team at Marriott International. In this role, you will be responsible for providing exceptional guest service, ensuring that all guest requests are met, and resolving any issues that may arise.Key Responsibilities:Respond to guest calls, requests, and concerns in a timely and...

We're an award-winning lifestyle brand with a passion for creating unforgettable experiences. As a Front Office Duty Manager, you'll be the face of our hotel, responsible for delivering exceptional guest service and ensuring seamless operations.About Ovolo GroupFounded in 2010, we've grown exponentially while remaining true to our values: creativity,...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...

Job Description Your Responsibilities The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and...

Job Opportunities Guest Relations Officer Job Details Business Unit: The Mira Hong KongJob ID: MIRA-HSKP-RA-2024109Post Date: 1 Nov 2024Application Deadline: 30 Nov 2024 Job Description The Job Greet guests upon arrival and departure Handle guest check-in, check-out, and render accurate information to guests upon inquiry Provide assistance at the club...

Role SummaryThis role is responsible for delivering an exceptional guest experience across various areas of the resort, including ticketing and enquiry counters, admission gates, and cabana areas. The successful candidate will be accountable for handling guest comments and requests in accordance with established standard operating procedures.Main...

About the RoleWe are seeking an experienced and charismatic Bartender to join Honjokko, our premium sushi club at The Sixteenth in Taikoo Place.As a key member of our team, you will work closely with a supervisor, preparing cocktails and other beverages in a fast-paced, high-volume restaurant and bar environment. You will also be responsible for ensuring...

Job Summary:We are seeking a highly skilled F&B Ambassador to join our team at The Langham, Hong Kong. As a key member of our Food & Beverage Department, you will be responsible for delivering exceptional guest experiences in T'ang Court, our Chinese Restaurant.About the Role:As an F&B Ambassador, you will be expected to:Deliver outstanding service to...

Job Summary:We are seeking a skilled Multilingual Guest Services Coordinator to join our team at Marriott International.About the Role:The primary objective of this role is to provide exceptional guest service, ensuring that every interaction meets or exceeds our high standards. As a key member of our front desk team, you will be the first point of contact...

POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

Job SummaryWe are seeking a skilled and dedicated Senior Guest Services Coordinator to join our team at Marriott International.About the RoleThe Senior Guest Services Coordinator will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining high standards of quality.Main ResponsibilitiesFront Desk...

Job Summary . Perform concierge / lobby supervisory duties including baggage and transportation arrangement; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote hotel...

Job Summary . Perform concierge / lobby guest relations duties including baggage and transportation arrangement; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote hotel...

We are seeking a highly skilled Guest Relations Executive to join our team at The Peninsula Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional guest services and administrative support to ensure a seamless experience for our valued guests.Key Responsibilities:Provide guest services and administrative...

Job SummaryThe successful candidate will provide exceptional guest services, handling inquiries and complaints through various channels, while ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to guest inquiries and resolve complaints in a timely and professional manner.Provide administrative support to the Guest Services Department,...

About the RoleAt Honjo, our vibrant home for contemporary Japanese dining in Sheung Wan, we're seeking a dynamic Assistant Manager to support the Restaurant Manager in all aspects of running a top quality, high volume venue. As an Assistant Manager, you will ensure that the team is well-trained, motivated, and consistently delivers a friendly, approachable,...