At Your Service Supervisor

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Position Summary:

We are seeking a talented Guest Services Supervisor to join our team at Marriott International. In this role, you will be responsible for providing exceptional guest service, ensuring that all guest requests are met, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to guest calls, requests, and concerns in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless guest service delivery.
  • Maintain accurate records of guest interactions andresolve any outstanding issues.
  • Provide guidance and training to junior team members.
  • Ensure compliance with company policies and procedures.

Requirements:

  • High school diploma or equivalent.
  • At least 1 year of related work experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

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