Hospitality Operations Manager for Contemporary Dining Experience

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time
About the Role

At Honjo, our vibrant home for contemporary Japanese dining in Sheung Wan, we're seeking a dynamic Assistant Manager to support the Restaurant Manager in all aspects of running a top quality, high volume venue. As an Assistant Manager, you will ensure that the team is well-trained, motivated, and consistently delivers a friendly, approachable, caring, and informed service experience to our guests.

You will be identifiable as a manager while on the floor, greeting guests and dealing with any issues that may arise. The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.

This role offers a unique opportunity to fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities:
  • Implement smooth restaurant operations and execute daily tasks efficiently.
  • Provide comprehensive training to the team to deliver the highest quality of service and maintain brand image.
  • Develop and execute marketing activities to drive sales and revenue for the restaurant.
  • Control inventory levels to meet daily service requirements.
  • SUPERVISE AND COORDINATE THE PROMPT, HIGH-STANDARD, EFFICIENT, AND COURTEOUS SERVING OF FOOD AND BEVERAGE IN THE RESTAURANT.
  • Manage and store vendors' contracts and invoices.
  • Assist the Restaurant Manager in coordinating various activities such as hiring, training, scheduling, and guest requirements.
  • Ensure proper onboarding of new employees (scheduling trainings and ordering uniforms).
  • Monitor compliance with safety and hygiene regulations.
  • Collect guests' feedback, respond accordingly, and resolve guest complaints.

In this role, you will oversee one of three areas of responsibilities: Training, Onboarding, or Cost of Goods. When you achieve agreed goals for one of these areas, you can earn an additional bonus of HKD2,000 per month.

Salary & Benefits:

The estimated salary for this position is around HKD 35,000 - HKD 45,000 per month, depending on experience. Benefits include two days off a week, 50% discount at all restaurants, probation completion bonus, guaranteed revenue share, monthly revenue bonus, cash and credit card tips, medical insurance, and referral bonus.

Requirements:
  • 3+ years of experience in the hospitality industry.
  • Strong management skills with a positive mindset and friendly image.
  • Understanding of MS Office.
  • A team player who is reliable and dependable.
  • Enthusiasm when serving guests.
  • Excellent communication, interpersonal, and leadership skills.
  • Self-organized and details-oriented with a strong sense of responsibility.
  • Good business sense and operational, administrative, and social skills.
  • Passion, determination, and commitment for success in the F&B industry.
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity.
About Honjo

Honjo is part of the Pirata Group, a leading provider of culinary experiences in Hong Kong. We offer a dynamic and supportive work environment where our team members can grow and develop their careers. If you are passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job OverviewWe are seeking a skilled Hospitality Service Associate - Dining Room to join our team at Marriott International. As a key member of our dining room staff, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.ResponsibilitiesGreet guests warmly and determine the number...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time

    About Pirata GroupWe're looking for a highly motivated and experienced Dining Establishment Operations Manager to join our team.The ideal candidate will have a minimum of two year's experience in a senior management role within the hospitality industry, preferably as a Restaurant Manager.As a key member of our leadership team, you'll be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time

    Restaurant Operations ManagerAbout HonjoHonjo is a contemporary Japanese restaurant in Sheung Wan, where you can experience the culture and hospitality of Japan.We are now looking for a talented Server to join our team and contribute to delivering exceptional guest experiences.As a Server, you will work alongside a supervisor and be responsible for table...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job Summary:We are seeking a skilled and professional Hostess to join our team at Marriott International.About the Role:The successful candidate will be responsible for providing exceptional guest service, ensuring seamless dining experiences, and maintaining the highest standards of cleanliness and organization in our dining areas.Key Responsibilities:Greet...


  • Hong Kong, Central and Western District, Hong Kong SAR China New World Millennium Hong Kong Hotel Full time

    Job OverviewNew World Millennium Hong Kong Hotel is seeking a highly motivated Service Ambassador to join our team in Cafe East, Event Operations, La Table, Sagano, Tao Li, and The Lounge. This role plays a vital part in ensuring an exceptional dining experience for our guests.**Key Responsibilities:**Greet guests in a friendly, courteous, and professional...

  • Hospitality Visionary

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    About This OpportunityWe are seeking a seasoned Hospitality Visionary to lead our team at Langham Hospitality Group. As General Manager, you will be responsible for driving the success of our hotels and resorts across the globe.Key Responsibilities:Develop and execute strategic plans to enhance guest experience and drive revenue growthLead a high-performing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job Summary:Luxury hospitality is a dynamic industry that requires exceptional leaders to drive growth and deliver exceptional guest experiences. At Langham Hospitality Group, we are seeking a seasoned Hotel General Manager to lead our team at The Langham, Shanghai, Xintiandi.About Us:We are a global hotel company with properties in major cities across four...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    Key Responsibilities:We are seeking an exceptional candidate for the role of Assistant Director of Food at Shangri-La, responsible for leading our culinary operations and ensuring exceptional guest experiences.Requirements:Hold a degree or higher diploma in Hotel and Catering Management or a related field.Have a minimum of 6 years of hands-on experience in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time

    **About the Role**We're seeking a dynamic Assistant Manager to join our team at Honjo, a contemporary Japanese dining restaurant in Sheung Wan.As an Assistant Manager, you will support the Restaurant Manager in all aspects of running a high-volume venue. You will ensure that the team is well-trained, motivated, and consistently delivers a friendly,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.This role will be based in The...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cathay Pacific Airways Limited is seeking a highly skilled and experienced Lounge Duty Manager to join our team. In this role, you will be responsible for managing the operations of Cathay Pacific's First and Business class lounges at Hong Kong International Airport (HKIA).The ideal candidate will have a minimum of 7 years of experience in lounge operations,...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    Job Requirements:As a Hospitality Ambassador in the Food & Beverage Department at The Langham, Hong Kong, you will be responsible for delivering exceptional service to our discerning guests in T'ang Court, our Chinese restaurant.Key Responsibilities:Provide refined service to guests, ensuring a delightful dining experience and creating memorable moments.Work...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    About Shangri-LaShangri-La is a renowned hospitality brand with a commitment to excellence in service and quality.We are seeking a highly skilled and motivated individual to join our team as a Hospitality Shift Coordinator. Job OverviewThis role involves coordinating the day-to-day activities of our service centre, ensuring seamless customer service delivery...

  • Dining Room Hostess

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Join our esteemed team at Marriott International as a highly skilled and dedicated Dining Room Hostess. In this exciting role, you will be responsible for providing exceptional guest experiences in our world-class dining establishments.Key Responsibilities:Greet guests warmly and determine their party size with a warm smile.Expertly seat guests by finding...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job OverviewThe Hospitality Ambassador plays a pivotal role in creating unforgettable experiences for our discerning guests at the esteemed Celestial Court.Salary InformationWe offer a competitive salary of $45,000 - $60,000 per annum, commensurate with experience and qualifications.ResponsibilitiesGreet guests and determine their party size with warmth and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cathay Pacific Airways Limited seeks a seasoned Lounge Supervisor to oversee our front of house operations at Hong Kong International Airport (HKIA). This pivotal role demands exceptional leadership and customer service skills, ensuring that our premium customers receive an unparalleled experience.Key Responsibilities:Supervise a high-performing front of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ovolo Group Full time

    Unlock Your Potential as a Hospitality Experience CoordinatorWe are on the hunt for a charismatic Good Time Maker to join our dynamic team at VEDA, Ovolo Central's award-winning restaurant! As a Hospitality Experience Coordinator, you'll be the face of our brand, delivering exceptional customer experiences that leave a lasting impression.About YouYou have a...

  • Fine Dining Server

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Full time

    About the JobWe are seeking a skilled fine dining server to join our team at Zuma in Hong Kong. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.About the RoleWe are seeking an...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Company OverviewLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.Key Responsibilities:Drive and...