Lounge Operations Manager
1 month ago
Cathay Pacific Airways Limited is seeking a highly skilled and experienced Lounge Duty Manager to join our team. In this role, you will be responsible for managing the operations of Cathay Pacific's First and Business class lounges at Hong Kong International Airport (HKIA).
The ideal candidate will have a minimum of 7 years of experience in lounge operations, catering hospitality, fine dining, sizeable luxury hotel or similar capacity.
Key responsibilities include leading the front of house team, ensuring company standards and KPIs are met or exceeded, supervising customer service, food safety, health and safety, and working with various teams to deliver personalised experiences for premium customers and VIPs.
Requirements include right to work in Hong Kong, minimum age of 18, post-secondary qualifications, fluent spoken and written English and Chinese (Cantonese and Putonghua), strong leadership and people management capabilities, and ability to work shift duties including overnight shifts.
We offer world-class training, structured career progression path, safe and collaborative working environment, extensive medical coverage & insurance scheme, flexible retirement scheme, and discounted travel across many airlines for you and your family.
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Senior Lounge Operations Manager
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