Cathay Pacific Host
7 days ago
Job Summary
Cathay Pacific Airways Limited is seeking a highly motivated and customer-focused Host to join our team. As a Host, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities
- Deliver world-class customer service by greeting guests warmly, presenting menus, and ensuring their needs are met or exceeded.
- Support the lounge team by providing excellent service, maintaining a clean and welcoming environment, and anticipating guests' needs.
- Work closely with the Supervisor and Lounge Service Delivery Manager to deliver special lounge experiences to high-value guests.
- Keep up-to-date on the latest regulatory and service requirements, ensuring alignment of policies and procedures with operational standards.
Requirements
- Right to work in Hong Kong.
- Minimum age of 18.
- F.5 or Diploma in Hospitality/F&B or related disciplines is an advantage.
- Relevant working experience in catering hospitality, fine dining, and sizeable luxury hotel or in similar capacity is an advantage.
- Standard of spoken/written English and Cantonese. Mandarin is an advantage.
- Customer-oriented, energetic, with helpful and outgoing personality.
- Keen to develop a career in Food & Beverage industry.
- Demonstrate a positive attitude, attention to detail, great teamwork, ability to work well under pressure.
- Flexible and adaptable to work in different working hours, able to work overtime in case of flights delay.
Benefits
- Being part of a world-class service brand to be proud of.
- World-class training and structured career progression path.
- A safe and collaborative working environment which embraces a diverse and inclusive culture.
- Extensive medical coverage & insurance scheme for you and your dependents.
- Flexible retirement scheme.
- Discounted travel across many airlines for you and your family.
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