Senior Guest Services Coordinator

Job SummaryThe successful candidate will provide exceptional guest services, handling inquiries and complaints through various channels, while ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to guest inquiries and resolve complaints in a timely and professional manner.Provide administrative support to the Guest Services Department,...

We are seeking a highly skilled and experienced professional to fill the role of Senior Guest Experience Coordinator at The Peninsula Hong Kong.About The OpportunityThis is an exceptional opportunity for someone who is passionate about delivering outstanding guest experiences and has a proven track record in the hospitality industry.Key...

Job Summary:We are seeking a skilled Multilingual Guest Services Coordinator to join our team at Marriott International.About the Role:The primary objective of this role is to provide exceptional guest service, ensuring that every interaction meets or exceeds our high standards. As a key member of our front desk team, you will be the first point of contact...

Job Summary Deliver exceptional customer experiences by providing attentive, personalized service to hotel guests and restaurant patrons.Ensure seamless guest arrivals and departures by efficiently checking-in and checking-out guests.Manage reservations and respond to guest inquiries in a timely and professional manner.Prepare accurate bills and process...

Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at The Langham, Hong Kong. As a key member of our hotel operations team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our concierge, lobby, and guest services areas.Supervise and coordinate the activities of our...

We are looking for a talented individual to fill the role of Senior Housekeeping Services Coordinator at Shangri-La. This is a fantastic opportunity to join our housekeeping team and contribute to delivering exceptional guest experiences.As a Senior Housekeeping Services Coordinator, you will be responsible for ensuring that all aspects of housekeeping...

Position Summary:We are seeking a skilled Hotel Guest Service Ambassador to join our team at Marriott International. This role involves providing exceptional service to guests, ensuring their stay is memorable and enjoyable.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong...

Experience a new era of hospitality at Rosewood Hong Kong, where our Associates embody the spirit of limitless possibilities. In this vibrant harbourfront estate, we seek innovative and engaging individuals to join our team as Hotel Guest Service Ambassadors.About UsRosewood Hong Kong is a beacon of refined luxury, celebrating a culture that inspires our...

Job SummaryWe are seeking a highly skilled and customer-focused Guest Relations Officer to join our team at The Langham, Hong Kong.Key Responsibilities:Deliver exceptional food and beverage experiences to our guests and restaurant customers.Welcome guests with a warm and caring demeanor, setting the tone for a memorable stay.Efficiently manage guest flow,...

Role SummaryThis role is responsible for delivering an exceptional guest experience across various areas of the resort, including ticketing and enquiry counters, admission gates, and cabana areas. The successful candidate will be accountable for handling guest comments and requests in accordance with established standard operating procedures.Main...

Job Title: Traffic Services CoordinatorWe are seeking a highly skilled and experienced Traffic Services Coordinator to join our team at Ocean Park. This role will play a vital part in ensuring the smooth operation of our transportation systems, providing exceptional customer service, and contributing to the overall success of our company.About the Role:The...

Job Title: Water Park Guest Service AmbassadorDepartment: Water Park Guest ServicesJob Type: Part-time/ContractJob Summary:The ideal candidate will be responsible for delivering exceptional guest experiences across various areas of the Water Park, including ticketing, enquiry counters, admission gates, and cabana areas. They will handle guest comments and...

Position Summary:We are seeking a talented Guest Services Supervisor to join our team at Marriott International. In this role, you will be responsible for providing exceptional guest service, ensuring that all guest requests are met, and resolving any issues that may arise.Key Responsibilities:Respond to guest calls, requests, and concerns in a timely and...

Event Coordinator Job SummaryAt Marriott International, we're looking for a skilled Event Coordinator to join our team. As an Event Coordinator, you'll be responsible for ensuring the smooth execution of events from start to finish. This includes setting up and breaking down materials, transporting supplies, taking orders, and interacting with guests. You'll...

We are seeking a highly skilled Guest Relations Executive to join our team at The Peninsula Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional guest services and administrative support to ensure a seamless experience for our valued guests.Key Responsibilities:Provide guest services and administrative...

We are seeking a skilled Logistics Coordinator to join our team at The Peninsula Hong Kong, a legendary hotel blending grandeur with modern technology and convenience.About the RoleThis exciting opportunity involves coordinating luggage movement, preparing daily reports on guest arrival and departure, and making transportation arrangements for guests.Key...

Job SummaryAt Rosewood Hong Kong, we are seeking a highly motivated Spa Attendant to join our team.This role is responsible for maintaining the cleanliness and organization of our spa facilities, ensuring a high level of customer satisfaction.The ideal candidate will have a minimum of 1 year of experience in a luxury hotel or spa setting, with excellent...

About Four Seasons:Four Seasons Hotels and Resorts is a world-renowned luxury hospitality brand that prides itself on delivering exceptional guest experiences. As a Guest Experience Assistant Manager, you will play a key role in overseeing and managing all aspects of guest satisfaction and engagement.About the Role:Assist the Guest Experience Manager in...

Company OverviewAt Marriott International, we are dedicated to delivering exceptional guest experiences that leave a lasting impression. Our commitment to excellence is reflected in every aspect of our business, from the quality of our accommodations to the level of service our guests receive.SalaryWe offer a competitive salary range of $45,000 - $60,000 per...

Role Overview We're seeking a skilled Food and Beverage Event Coordinator to join our team at Marriott International. This role will be responsible for ensuring the smooth execution of events, from setup to breakdown. Responsibilities: Assist with event planning and coordination, including menu planning and beverage selection; Collaborate with kitchen...