Water Park Guest Service Ambassador
2 weeks ago
Job Title: Water Park Guest Service Ambassador
Department: Water Park Guest Services
Job Type: Part-time/Contract
Job Summary:
The ideal candidate will be responsible for delivering exceptional guest experiences across various areas of the Water Park, including ticketing, enquiry counters, admission gates, and cabana areas. They will handle guest comments and requests effectively, adhering to standard operating procedures. Additionally, they will assist with inventory/stock take activities to ensure efficient stock levels are maintained. They must maintain a professional image at all times and complete any tasks assigned by superiors.
Key Responsibilities:
• Assist guests with enquiries and provide accurate information
• Handle guest comments and concerns in a professional manner
• Participate in inventory/stock take activities to ensure efficient stock levels
• Maintain a clean and organized work environment
Requirements:
• Bachelor's degree in Hospitality or related field
• Willingness to work irregular hours, including weekends and public holidays
• Ability to adapt to changing situations and fast-paced operations
• Excellent customer service and quality orientation
• Responsible, pleasant, and customer-oriented
• Good command of spoken and written English and Chinese, including Putonghua
Working Hours: 8-10 hours per day, including weekends and public holidays, with less than 72 hours per month
Salary: $75/hour
Benefits: Competitive salary, opportunities for career growth and development
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