Customer Service Representative

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time

About the Role:

At Ocean Park, we are seeking a highly skilled and dedicated Customer Service Representative to join our team as a Part-Time Shift Lead. This is an exciting opportunity for individuals who are passionate about delivering exceptional guest experiences.

Key Responsibilities:

The successful candidate will be responsible for providing outstanding guest services, handling customer inquiries and complaints in a professional and courteous manner, and ensuring that all guests receive a high level of service throughout their visit.

Requirements:

  • A minimum of Form 7/HKDSE or above
  • Previous experience in the hospitality industry or a guest-oriented role is an advantage
  • Pleasant, courteous, and friendly manner
  • Excellent communication skills in both English and Chinese, including Putonghua
  • Availability to work flexible shifts, including weekends and public holidays

What We Offer:

In addition to a competitive hourly rate of $75/hour, successful candidates can expect:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A comprehensive training program to ensure success in the role

Why Join Our Team:

Ocean Park is a world-class theme park resort that offers a unique and exciting workplace experience. As a member of our team, you will have the opportunity to work with a diverse group of professionals who share a passion for delivering exceptional guest experiences.



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