Retail Operations Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time

Ocean Park seeks an experienced Retail Operations Manager to lead the retail operations of Water World.

Sales and Revenue

The incumbent will be responsible for achieving sales targets and delivering exceptional customer service to the park's guests. The estimated monthly salary is $20,500 with a new joiner incentive of $6,000.

Key Responsibilities
  • Lead the retail operations team to achieve sales targets and deliver excellent services to customers
  • Manage daily operations, supervise team members, and assist in talent development
Requirements

To succeed in this role, you should have:

  • F.5 or above education level
  • At least 3 years' experience in retail or chain store operations, with 2 years in a supervisory role
  • Strong computer skills in MS Office and POS systems
  • Excellent interpersonal and communication skills
  • Good command of English and Chinese, including Putonghua
  • Able to work outdoors and in shift duties during weekends and public holidays
Benefits
  • New Joiner Bonus: HK$6,000
  • Staff Referral Bonus: up to HK$4,000
  • 13-month payment/Gratuity
  • Marriage/Examination/Conservation/CSR Leave
  • Ocean Park and Water World Complimentary Tickets
  • Staff In-Park Discounts
  • Staff Canteen
  • Staff Social Club
  • Medical Insurance (Hospitalization & Outpatient)
  • 14 days Paid Leave
  • 17 days Public Holiday

Please visit our career website for more information on how to apply.



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