Digital Retail Operations Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Classy Wheeler Limited is a renowned retail corporation in Hong Kong and regional markets. We are seeking a highly skilled Digital Retail Operations Specialist to join our team.

About the Role

This is an exciting opportunity for a detail-oriented individual with strong logical mind and data manipulation skills to drive eCommerce operations and improve working efficiency and productivity.

The successful candidate will be responsible for maintaining daily eCommerce operations IT systems, analyzing complex business problems, and identifying technical solutions to automate cross-platform operations reconciliation.

Key Responsibilities:

  • Maintain daily eCommerce operations IT systems running smoothly in regional markets
  • Analyze complex business problems from different angles and identify appropriate technical solutions
  • Manage eCommerce systems with solutions regarding operations/campaigns needs
  • Suggest changes to refine and streamline eCommerce operations workflows
  • Prepare training documentation and coach local markets teams to use group technical solutions
  • Work closely with in-house stakeholders to achieve assigned key sales, margin, member acquisition, conversion, online traffic targets

Requirements:

  • Strong logical mind with data manipulation skills like Excel/SQL tools
  • Sound knowledge in retail systems and eCommerce digital application systems
  • Possession of regional exposure and sound knowledge in eCommerce/3rd party e-Marketplace, mobile, multi-channel, and/or digital system integration
  • Excellent written and verbal communications skills
  • Proactive team player, highly organized and efficient with a can-do attitude

We offer a competitive salary of approximately HK$80,000 per month, depending on experience, as well as opportunities for career growth and professional development.



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