IT Infrastructure Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Description

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Classy Wheeler Limited. This role will be responsible for ensuring the smooth operation of our retail systems and infrastructure.

Key Responsibilities
  • Provide first-line technical support to users in different regions on system, software, hardware, and networking issues.
  • Maintain and manage IT assets, including computer hardware and software inventory control.
  • Facilitate IT infrastructure administration and configuration with the help of our headquarters.
  • Perform server administration, configuration, monitoring, and backup checks.
  • Handle ad-hoc projects as assigned by management.
Requirements
  • Degree holder in Computer Studies or equivalent with relevant retail experience.
  • At least 2 years of relevant experience, with retail-related experience being an advantage.
  • Proactive, excellent communication, interpersonal, and user handling skills.
  • Proficient in LAN/WAN, Windows Server Administration, Active Directory, Networking, Security Issues, Backup/Restore infrastructure, VMware, and Retail Pro.
  • Experience in managing IT Help Desk with HK and Mainland China offices.
  • Experience in managing IT Supplier is preferred.
  • Good command of Cantonese, English, and Mandarin.
Benefits

This position offers a competitive salary range of $40,000 - $60,000 per annum, commensurate with experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Estimated Salary Range: $40,000 - $60,000 per annum

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