Retail Operations Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time
About the Role

As a Retail Operations Manager at Water World, you will play a key role in supporting the planning and execution of retail operations. This includes managing souvenirs, lockers, Splash Pass to achieve sales targets and deliver excellent services to guests.

Salary Information

Our competitive salary package offers a monthly salary up to HK$25,000 (inclusive of incentive) ensuring you are well rewarded for your hard work.

Key Responsibilities
  • Manage retail operations according to company guidelines
  • Strive for excellence in execution
  • Participate in manpower and talent development
Requirements and Qualifications

To be successful in this role, you will need:

  • F.5 or above education level
  • At least 5 years of working experience in the retail field, with not less than 3 years in shop management
  • Computer literacy in MS Office and POS Systems
  • Good command of both spoken and written English and Chinese, including Putonghua
  • Good interpersonal and communication skills
  • A passion and affinity for retail operations, result-driven and pragmatic with a hands-on management style
  • Able to work outdoor on shift on weekends and public holidays
Benefits Package
  • New Joiner Bonus: HK$6,000
  • Staff Referral Bonus: up to HK$4,000
  • 13-month payment/Gratuity: annual double pay/ gratuity
  • Marriage/Examination/Conservation/CSR Leave: various leave entitlements
  • Ocean Park and Water World Complimentary Tickets: free park tickets
  • Staff In-Park Discounts: employee discounts
  • Staff Canteen: staff canteen facilities
  • Staff Social Club: staff social club events
  • Medical Insurance: comprehensive medical insurance coverage
  • 14 days Paid Leave: paid leave entitlements
  • 17 days Public Holiday: public holiday entitlements


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