Retail Operations Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China La Mer Full time
Job Summary

As a Retail Operations Manager at La Mer, you will be responsible for leading and motivating a sales team to achieve the company's business targets and service standards. Your role will involve managing store operations, leading sales teams, and providing quality customer service.

Key Responsibilities

Manage store operations to ensure efficient and effective sales processes
Lead and motivate sales teams to achieve business targets and service standards
Provide quality customer service and feedback to customer enquiries
Responsible for sales and promotion of company products

Requirements

Form 5 or above
Three years or above of experience in retail management
Possess leadership, decision-making and analytical skills
Good people management and communication skills
Good sales skills and customer service attitude
Fluent in Cantonese and good command in English and Mandarin
Possess basic computer application knowledge

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