Retail Operations Manager
2 months ago
Retail Operations Manager
Join Ocean Park as a Retail Operations Manager and take on the challenge of leading our retail operations in Water World. Your primary responsibility will be to support the planning and execution of retail operations, including souvenirs, lockers, and Splash Pass, to achieve sales targets and deliver excellent services to guests.
Key Responsibilities:
- Manage retail operations according to company guidelines and strive for excellence in execution.
- Participate in manpower and talent development to ensure a high-performing team.
- Collaborate with cross-functional teams to drive business growth and improve customer experience.
Requirements:
- F.5 or above.
- At least 5 years of working experience in retail, with not less than 3 years in shop management.
- Computer literacy in MS Office and POS Systems.
- Good command of both spoken and written English and Chinese, including Putonghua.
- Good interpersonal and communication skills.
- A passion for retail operations and a hands-on management style.
Benefits:
- New Joiner Bonus: $6,000.
- Staff Referral Bonus: up to $4,000.
- 13-month payment and gratuity.
- Marriage/Examination/Conservation/CSR Leave.
- Ocean Park and Water World Complimentary Tickets.
- Staff In-Park Discounts.
- Staff Canteen.
- Staff Social Club.
- Medical Insurance.
- 14 days Paid Leave.
- 17 days Public Holiday.
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