Retail Operations Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time

Job Summary

We are seeking a highly motivated and experienced Retail Operations Manager to lead the retail operations of Water World and achieve sales targets. The successful candidate will be responsible for managing the daily operation, supervising the team, and assisting in talent development.

Key Responsibilities

  • Lead the retail operations of Water World to achieve sales targets
  • Manage the daily operation, supervise the team, and assist in talent development
  • Develop and implement strategies to improve sales and customer service
  • Collaborate with other departments to achieve business objectives

Requirements

  • F.5 or above
  • At least 3 years' experience in retail or chain stores operations, with 2 years in a supervisory role
  • Computer literacy in MS Office and POS System
  • Good interpersonal and communication skills
  • Good command of English and Chinese, including Putonghua
  • Able to work outdoor and in shift duties during weekends and public holidays

Benefits

  • New Joiner Bonus ($6,000)
  • Staff Referral Bonus (up to $4,000)
  • 13-month payment / Gratuity
  • Marriage/Examination/Conservation/CSR Leave
  • Ocean Park and Water World Complimentary Tickets
  • Staff In-Park Discounts
  • Staff Canteen
  • Staff Social Club
  • Medical Insurance (Hospitalization & Outpatient)
  • 14 days Paid Leave
  • 17 days Public Holiday


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