Park Operations and Experiences Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time
Job Summary

We are seeking a highly skilled Park Operations and Experiences Manager to join our team at Ocean Park. As a key member of our operations department, you will be responsible for ensuring the safe and efficient operation of our rides and attractions.

About Us

Ocean Park is a world-class theme park located in Hong Kong, offering a unique blend of thrill rides, educational experiences, and family-friendly entertainment. We are committed to providing exceptional guest experiences and creating lasting memories for our visitors.

Salary and Benefits

This role comes with a competitive salary of HK$60,000 per month, as well as a range of benefits including a HK$6,000 new joiner bonus, referral bonuses up to HK$4,000, 13-month payment or gratuity, and comprehensive medical insurance.

Key Responsibilities

As a Park Operations and Experiences Manager, your key responsibilities will include:

  • Reporting to the Senior Manager of Park Experience Operations to ensure safety and efficiency in ride and attraction operations.
  • Training, organizing, and supervising staff to operate park facilities.
  • Handling emergency events and crowd control, as well as assisting in implementing operational procedures.
Requirements

To be successful in this role, you will need:

  • A diploma or degree in a relevant field, such as hospitality.
  • At least 6 years' experience in operations, with 3 years at a supervisory level.
  • Excellent written and spoken English and Chinese language skills, as well as conversational Putonghua.
  • Responsibility, pleasantness, and self-motivation, with excellent interpersonal skills.
  • Electrical and mechanical knowledge is an advantage.
  • Computer literacy in Windows environment, including Word, Excel, and Chinese word processing.
  • The ability to work outdoors and on shift, including weekends and public holidays.
  • Mandatory completion of EMSD Competent Person Test (training provided).


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