Assistant Park Operations and Experiences Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time

Park Operations and Experiences Manager

About the Role

We are seeking a highly skilled and experienced Park Operations and Experiences Manager to join our team at Ocean Park. As a key member of our operations team, you will be responsible for ensuring the safety and efficient operation of our rides and attractions.

Key Responsibilities

  • Report to the Senior Manager of Park Experience Operations to ensure the safe and efficient operation of rides and attractions.
  • Train, organize, and supervise staff to operate the Park's facilities.
  • Handle emergency events and crowd control, and assist in implementing operation procedures.
  • Perform administrative duties and provide support to the operations team.

Requirements

  • Diploma or degree in Hospitality or a related field.
  • At least 6 years of operations experience in the service industry, with 3 years at a supervisory level.
  • Excellent written and spoken English and Chinese, and conversational Putonghua.
  • Responsible, pleasant, and self-motivated with excellent interpersonal skills.
  • Electrical and mechanical knowledge is an advantage.
  • Computer literacy in Windows environment, including Word, Excel, and Chinese word processing.
  • Ability to work outdoors and on shift, including weekends and public holidays.
  • Must sit and pass the EMSD Competent Person Test (training will be provided).

Benefits

  • New Joiner Bonus: $6,000.
  • Referral Bonus: up to $4,000.
  • 13-month payment and gratuity.
  • Marriage, Examination, Conservation, and CSR Leave.
  • Ocean Park and Water World complimentary tickets.
  • Staff in-park discounts.
  • Staff canteen and social club.
  • Medical insurance (hospitalization and outpatient).
  • 14 days paid leave and 17 days public holiday.

Terms and Conditions

Incentives are governed by terms and conditions.



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