Guest Service Supervisor

Job Summary . Perform concierge / lobby supervisory duties including baggage and transportation arrangement; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote hotel...

Position Summary:We are seeking a talented Guest Services Supervisor to join our team at Marriott International. In this role, you will be responsible for providing exceptional guest service, ensuring that all guest requests are met, and resolving any issues that may arise.Key Responsibilities:Respond to guest calls, requests, and concerns in a timely and...

POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station....

Job Summary">We are seeking a skilled CUSTOMER SERVICE SUPERVISOR to lead our team in delivering exceptional guest experiences.">About the Role">This is an exciting opportunity to join Marriott International as a Customer Service Supervisor, where you will be responsible for providing exceptional service to our guests and colleagues alike.">Key...

Job SummaryThe successful candidate will provide exceptional guest services, handling inquiries and complaints through various channels, while ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to guest inquiries and resolve complaints in a timely and professional manner.Provide administrative support to the Guest Services Department,...

POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

Position Summary:We are seeking a skilled Hotel Guest Service Ambassador to join our team at Marriott International. This role involves providing exceptional service to guests, ensuring their stay is memorable and enjoyable.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong...

Job Summary:We are seeking a skilled Multilingual Guest Services Coordinator to join our team at Marriott International.About the Role:The primary objective of this role is to provide exceptional guest service, ensuring that every interaction meets or exceeds our high standards. As a key member of our front desk team, you will be the first point of contact...

Experience a new era of hospitality at Rosewood Hong Kong, where our Associates embody the spirit of limitless possibilities. In this vibrant harbourfront estate, we seek innovative and engaging individuals to join our team as Hotel Guest Service Ambassadors.About UsRosewood Hong Kong is a beacon of refined luxury, celebrating a culture that inspires our...

Job SummaryWe are seeking a skilled and dedicated Senior Guest Services Coordinator to join our team at Marriott International.About the RoleThe Senior Guest Services Coordinator will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining high standards of quality.Main ResponsibilitiesFront Desk...

Job Summary . Perform concierge / lobby guest relations duties including baggage and transportation arrangement; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote hotel...

Role SummaryThis role is responsible for delivering an exceptional guest experience across various areas of the resort, including ticketing and enquiry counters, admission gates, and cabana areas. The successful candidate will be accountable for handling guest comments and requests in accordance with established standard operating procedures.Main...

About UsPirata Group is an internationally diverse restaurant group offering an exciting opportunity for a Supervisor to join our team.As a Supervisor, you will be responsible for supervising employees during shifts, ensuring they complete tasks effectively and are motivated to work efficiently. You will serve as a reference point for employees and...

About the RoleWe are looking for a motivated Supervisor to join the team at Pici Central, a lively pasta bar in SoHo, Aberdeen Street.The Supervisor will oversee employees during their shifts, ensuring tasks are completed efficiently and effectively. They will serve as a point of reference for employees and customers, addressing any issues that arise....

Assistant Concierge Supervisor( Job Number: HOT0AB5S) Work Locations :Conrad Hong KongPacific Place, 88 QueenswayHong Kong0 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who...

Job Summary . Perform front desk supervisory duties including hotel guests check in & check out, enquires and cashier; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote...

Job Title: Water Park Guest Service AmbassadorDepartment: Water Park Guest ServicesJob Type: Part-time/ContractJob Summary:The ideal candidate will be responsible for delivering exceptional guest experiences across various areas of the Water Park, including ticketing, enquiry counters, admission gates, and cabana areas. They will handle guest comments and...

About the RoleWe’re now looking for an enthusiastic Supervisor to join Pirata Group.As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will...

Job Description Your Responsibilities The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and...

Job Description - Guest Service Agent / Associate (HOT0AYEZ) Job Number: HOT0AYEZ Work Locations Hilton Garden Inn Hong Kong MongkokNos. 82-100 Tak Cheong Street, Kowloon, Hong Kong Hilton Garden Inn Hong Kong Mongkok is managed by Hilton, and the hotel opened in December 2016. The hotel is conveniently located in the Mongkok district, within only 7...