Assistant Channel Operations Manager
1 week ago
We are seeking a highly skilled and experienced Assistant Channel Operations Manager to join our team at The Bank of East Asia. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our channels and providing exceptional customer service.
Key Responsibilities:- Customer Service: Respond to customer feedback in a timely and professional manner, ensuring that all issues are resolved to the customer's satisfaction.
- Channel Management: Oversee the daily management of our channels, including ATM cash balancing and monitoring.
- Team Leadership: Supervise and motivate a team of channel operations staff to ensure that they are working efficiently and effectively.
- Process Improvement: Identify areas for process improvement and implement changes to enhance the customer experience.
- Regulatory Compliance: Ensure that all channel operations are in compliance with relevant regulations and bank policies.
- Education: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English, and Mathematics, at Level 2/Attained/Grade E or above.
- Experience: Minimum of 3 years' relevant experience in channel operations or a related field.
- Skills: Good command of both spoken and written English and Chinese, fluent in Mandarin is preferable.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Assistant Channel Operations Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeJob Title: Assistant Channel Operations Manager About the Role: We are seeking a highly skilled and experienced Assistant Channel Operations Manager to join our team at The Bank of East Asia. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our channels, including ATMs and other self-service devices. Key...
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Assistant Channel Operations Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeJob SummaryThe Bank of East Asia is seeking a highly skilled and experienced Operations Manager - Channels to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our channels, including ATM management, customer service, and process improvement.Key ResponsibilitiesCustomer Service: Respond to...
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Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time**Job Summary**As a key member of the Sun Life team, the Assistant Manager, Channel Operations and Distribution Governance will play a critical role in ensuring the effective management of our distribution channels. This position will be responsible for reviewing and evaluating the governance framework of our brokerage channels to ensure compliance with...
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Assistant Manager for Channel Operations
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeKey Responsibilities: Address customer inquiries promptly and ensure commitments to clients are fulfilled without delay; Promote a customer-focused environment by treating all individuals with respect, fairness, and dignity, ensuring optimal service delivery; Collaborate with various departments to enhance the User Acceptance Testing process for system...
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Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob OverviewWe are seeking a dedicated professional to oversee our Channel Operations and Distribution Governance. This role is crucial in ensuring that our brokerage channels operate within the regulatory framework and adhere to internal policies.Key ResponsibilitiesAssess and refine the governance framework for brokerage channels to guarantee compliance...
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Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob Title: Assistant Manager, Channel Operations and Distribution GovernanceJob Summary:We are seeking an experienced Assistant Manager to join our team in Channel Operations and Distribution Governance. The successful candidate will be responsible for reviewing and evaluating the governance framework of brokerage channels to ensure compliance with...
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Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob OverviewWe are seeking a dedicated professional to oversee and enhance our channel operations and distribution governance.Key ResponsibilitiesAssess and refine the governance framework of brokerage channels to ensure adherence to regulatory standards and internal protocols.Create and update workflow documentation and procedures to optimize sales...
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Digital Channel Manager
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Sales Channel Manager
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Sales Channel Manager
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Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeKey Responsibilities Address customer inquiries promptly and ensure commitments to clients are fulfilled without delay; Promote a customer-focused environment by treating all individuals with respect, dignity, and fairness, ensuring optimal service delivery; Collaborate with various departments to enhance the User Acceptance Testing process,...
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Digital Channel Development Manager
2 weeks ago
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Assistant Manager, Channel Delivery Specialist
1 month ago
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Assistant Sales Operations Manager
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Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time{"h1": "Channel Sales Manager", "p": "At Classy Wheeler Limited, we are seeking a skilled Channel Sales Manager to join our team. As a key member of our sales team, you will be responsible for engaging with channel partners, formulating and executing channel strategies, and developing long-term relationships with existing partners. If you have a proven track...
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Regional Channel Director
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Hong Kong, Central and Western District, Hong Kong SAR China Fortinet Full time{"Role Overview": "We are seeking a highly motivated and experienced leader to drive growth through effective management of our distribution and partner network. The ideal candidate will be responsible for developing and executing comprehensive channel programs, fostering strong relationships with partners, and achieving sales targets.", "Responsibilities":...
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Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeJob Description**Job Title:** Senior Channel Planning and Sales Management Manager**Job Summary:** We are seeking a highly experienced and skilled Senior Channel Planning and Sales Management Manager to join our team at The Bank of East Asia. The successful candidate will be responsible for formulating digital strategies, planning, developing, managing, and...
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Digital Channel Strategist
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Distribution Channel Account Manager
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