Digital Channel Strategist
1 week ago
We are seeking a highly skilled Senior Channel Planning professional to join our team at The Bank of East Asia. As a key member of our digital transformation team, you will be responsible for developing and executing channel strategies that drive business growth and enhance customer experience.
Key Responsibilities:- Channel Strategy Development: Formulate and execute channel strategies that align with the Bank's business objectives and customer needs.
- Digital Product Development: Develop, improve, and monitor digital products to ensure they meet customer expectations and business requirements.
- Financial Planning: Ensure financial planning and departmental budgeting are aligned with the Bank's business strategy.
- Process Improvement: Design and revamp end-to-end processes to enhance customer experience and operational efficiency.
- Competitor Analysis: Monitor and analyze competitor landscape and market trends to provide industry insights.
- Performance Metrics: Formulate key performance indicators for the department to measure success.
- Financial Management: Monitor departmental income and expenses to meet budget targets.
- Team Management: Manage and coach team members to achieve business objectives.
- Cross-Functional Collaboration: Collaborate with business leads across different departments to drive business outcomes.
- Risk Management: Adhere to risk control guidelines and procedures to identify, assess, and mitigate risks.
- Education: University graduate in relevant disciplines.
- Experience: Preferably over 8 years' experience in the banking sector, with a successful track record of developing digital products and channel strategies.
- Skills: Strong understanding of consumer banking channel behavior and market trends, proficient in leading projects, and excellent communication skills.
- Language: Good command of both spoken and written English and Chinese.
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Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeThe Bank of East Asia is seeking a highly skilled and experienced professional to join our team as a Senior Channel Planning expert. The ideal candidate will have a strong background in developing digital products and channel strategies, with a proven track record of success in the banking sector. Key responsibilities include formulating and executing...
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Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeThe Bank of East Asia is seeking a highly skilled and experienced professional to join our team as a Senior Channel Planning expert. The ideal candidate will have a strong background in developing digital products and channel strategies, with a proven track record of success in the banking sector. Key responsibilities include formulating and executing...
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