Customer Experience Officer
5 days ago
LHG's commitment to service excellence is at the heart of everything we do. We strive to create meaningful connections with our guests, colleagues, and the community through our dedication to innovation and our passion for delivering exceptional experiences.
About Our ValuesWe believe in fostering a culture of respect, inclusivity, and collaboration. Our values guide our behavior and decision-making, ensuring that we consistently deliver high-quality services that exceed our guests' expectations.
Cordis, Hong Kong, is our upscale hotel brand that embodies the essence of hospitality: being devoted to our guests' needs and well-being. As a member of our team, you will have the opportunity to make a lasting impact on our guests' lives.
Responsibilities- Lead sales teams in achieving set targets and objectives.
- Develop and maintain strong relationships with existing and potential clients.
- Analyze market trends and competitor activity, providing insightful recommendations for business growth.
- Contribute to the creation of innovative marketing campaigns and strategies.
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Customer Experience
4 hours ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Customer Value...
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Customer Experience Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionThe Customer Engagement Officer will be responsible for managing the operations and logistics of the Customer Caring and Engagement team in High Speed Rail (HSR). The successful candidate will provide quality customer services to visitors, passengers, and VIPs, and assist in organizing customer service activities and campaigns.
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Customer Experience Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Standard Chartered Life and Careers Full timeAbout UsWe're an international bank with a purpose to drive commerce and prosperity through our unique diversity. Our brand promise is to be here for good, achieved by how we each live our valued behaviours.We value difference and advocate inclusion. Our employees are passionate about making a positive difference for our clients, communities, and each...
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Customer Experience Advocate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeBank Of China (Hong Kong) Limited is committed to providing exceptional customer experiences. We are seeking a highly skilled and dedicated Customer Service Officer to join our team.About the RoleThis is an exciting opportunity for a motivated individual to take on a key role in delivering quality customer services through counter transactions, cross-selling...
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Sales and Customer Experience Associate
3 days ago
Hong Kong Island, Hong Kong SAR China Sands China Full timeAbout UsSands China is a leading integrated resort developer, owner, and operator in Macau. We are committed to delivering exceptional experiences for our guests and employees alike.We are currently seeking a highly skilled and motivated Customer Service Executive to join our team. The successful candidate will be responsible for providing exceptional...
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Customer Experience Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionAs a Customer Services Officer, your primary responsibilities will include:Providing exceptional customer service at airport locations such as check-in counters, departure and arrival areas, and designated pre-flight registration locations.Delivering a seamless airport experience to our passengers, ensuring their needs are met promptly and...
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Customer Experience Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob Description:We are seeking a highly skilled and professional Customer Services Officer to join our team at Computer And Technologies Holdings Limited.About the Role:The successful candidate will be responsible for providing exceptional customer service, handling telephone and email enquiries in a timely and professional manner. Key...
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Customer Experience Associate
6 days ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Airways Limited Full timeKey ResponsibilitiesDeliver exceptional customer service by anticipating and meeting the needs of our passengers.Maintain the cleanliness and organization of the lounge area, including restocking service counters and ensuring seating areas are tidy.Conduct quality control and quality audit activities to ensure our standards are consistently met.Support your...
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Airport Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is a world-class service brand that prides itself on delivering exceptional customer experiences. As a Customer Services Officer, you will be the face of our airline, interacting with passengers from diverse cultures and backgrounds.Key ResponsibilitiesRepresent the Cathay Pacific brand at airport locations, providing great...
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Customer Service Experience Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeRole Purpose:To deliver an exceptional customer experience and provide efficient integrated customer service across various channels. Key performance indicators include meeting customer satisfaction targets and converting enquiries into sales support to achieve business goals.Key Responsibilities:Handle first-level customer enquiries in a friendly and...
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Customer Experience Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAt Bank Of China (Hong Kong) Limited, we are seeking a Customer Service Specialist to join our team.About the RoleThis role is responsible for providing exceptional customer service to meet and exceed customer expectations.Main ResponsibilitiesGreet customers in a timely and friendly manner, assist with inquiries, and promote a positive customer...
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Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie & Fitch Co. Full timeAbout the Position: We are seeking a talented and motivated Customer Experience Specialist to join our team in Harbour City. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and driving sales growth through your passion and product knowledge.Key...
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Customer Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeJob SummaryThe Customer Experience Specialist role at Lululemon Athletica is designed to provide exceptional customer service, educate guests on our products, and foster a positive store experience. As a key member of our sales team, you will be responsible for engaging with customers, building relationships, and driving sales growth.
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Custom Travel Experience Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full timeKey ResponsibilitiesClient Consultation: Engage with clients to understand their travel preferences and budget constraints, providing personalized service and expert recommendations.Travel Planning: Design customized itineraries that include flights, hotels, and activities tailored to client needs.Sales: Promote and sell travel packages, upselling additional...
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Customer Experience Retailer
5 days ago
Hong Kong Island, Hong Kong SAR China Abercrombie & Fitch Co. Full timeAbercrombie & Fitch Co. was named to the 2021 Best Workplaces in Retail List by Fortune Magazine and Great Place to Work.Why Join Our Team?We provide access to various mental health resources and offer a Global Team of People Who'll Celebrate You for Being You.Our culture is inclusive, warm, and authentic, inspiring, supporting, and encouraging you to be the...
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Customer Experience Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeAbout the PositionWe are seeking an experienced Senior Customer Success Engineer to join our team at Dynatrace. As a key member of our account team, you will work closely with customers to define their strategic roadmaps and provide guidance on achieving their desired business outcomes.As a trusted advisor, you will have a deep understanding of our...
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Customer Experience Professional
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAbout AIA International LimitedWe empower every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Our vision is to support even more people - including our own - to live Healthier, Longer, Better Lives.Job DescriptionWe are seeking a Customer Service Ambassador to join our...
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Digital Customer Experience Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob DescriptionWe are seeking an experienced Digital Customer Experience Manager to join our team at Classy Wheeler Limited.This is a unique opportunity for a seasoned professional with expertise in luxury retail and customer relationship management (CRM) to make a significant impact on our business. As a key member of our marketing team, you will be...
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Customer Experience Lead
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeAbout Hang Seng Bank LimitedHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and dedicated to providing best-in-class products and services to its customers.Our Commitment to ExcellenceWe strive to attract high-calibre talent by offering a dynamic working environment, good career development...
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Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeAbout UsAspire Lifestyles is a global leader in premium concierge and affluent services. We empower companies to drive loyalty and create value in their customer portfolios. Your RoleAs a Customer Experience Specialist, you will develop strong relationships with customers, provide innovative solutions, and represent our clients' brands in a professional...