Strategic Relationship Manager

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Key Responsibilities:

As a Director, Relationship Management, you will be responsible for identifying business opportunities and customer needs, participating in the preparation and development of annual business plans and budgets, and assisting the Head of Retail Business/CEO in formulating and implementing market-aligned business directions.

Key Accountabilities:

  • Monitor, supervise, and motivate daily activities of Relationship Managers/Account Relationship Managers to align with company strategies and business objectives.
  • Manage client engagement activities and enhance the quality of customer service conducted by Relationship Managers/Account Relationship Managers.
  • Identify gaps or weaknesses in controls or customer service and formulate training and development for Relationship Managers/Account Relationship Managers accordingly.
  • Handle and resolve customer complaints in a timely manner.
  • Collaborate with other business lines for the implementation of Group's business strategy and change management.
  • Provide management oversight on daily licensed activities of HSBC and offer guidance to Relationship Managers/Account Relationship Managers on licensed activities.
  • Act as control owner of HSBC in the prevention and mitigation of risks inherent to the business.
  • Lead the Account Relationship Manager team in delivering quality administrative support services to ensure a consistent client experience.

Requirements:

  • University degree in business, finance, or a related discipline.
  • Type 1, 2, 3, 4 License of the Securities and Futures Commission.
  • Relevant management experience and control roles in the above-mentioned licensed areas.
  • Previous experience in trade surveillance, sales quality, or customer contacts is an advantage.
  • Knowledge of financial products and services.
  • A team player with the ability to work independently with minimal supervision.
  • Experience in delivering large-scale business initiatives or projects ideally in the regulatory space within a brokerage business context.
  • Strong customer mind-set and commitment to service excellence.
  • Experience in digital/online platforms and call centre operations with exposure in project management would be an advantage.
  • Excellent communication and interpersonal skills to engage high-level stakeholders.

HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

  • Strategic Relationship Manager

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Talent Axis Full time

    About This RoleTalent Axis is seeking a highly skilled Strategic Relationship Manager to join our team. As a key member of our leadership team, you will be responsible for leading and mentoring team members to achieve financial and business objectives.Main ResponsibilitiesLead and mentor team members to effectively achieve financial and business...

  • Strategic Relationship Manager

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Ping An of China Securities (Hong Kong) Company Limited 中國平安証券(香港)有限公司 Full time

    Job SummaryWe are seeking a highly skilled Strategic Relationship Manager to join our team at Ping An of China Securities (Hong Kong) Company Limited. As a key member of our wealth management team, you will be responsible for providing exceptional service to our high net worth individual clients, identifying business opportunities, and driving revenue...

  • Strategic Banking Relationship Manager

    13 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Talent Axis Full time

    Talent Axis seeks an experienced banking professional to fill the role of Strategic Banking Relationship Manager.About the Role:The successful candidate will be responsible for leading and mentoring a team of banking professionals to achieve financial and business objectives.Key Responsibilities:Lead and mentor team members to effectively achieve financial...

  • Strategic Banking Relationship Manager

    13 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About HSBC Corporate BankingHSBC Corporate Banking is a leading provider of international financial services solutions to businesses worldwide. Our team works closely with clients to understand their needs and provide tailored banking solutions to support their growth.Job OverviewWe are currently seeking an experienced Strategic Banking Relationship Manager...

  • Global Account Manager

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China DOW JONES Full time

    Job SummaryThe Global Account Manager - Strategic Relationships will be responsible for managing a portfolio of complex customers, growing revenue and expanding the scope of our services. This role requires a strong understanding of the customer's business needs and the ability to develop strategic account plans to meet those needs.Key...

  • Strategic Corporate Relationship Manager

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China 11062 Citibank, N.A. Hong Kong Full time

    The role of a Corporate Relationship Manager at Citi involves staying up-to-date with market trends and leveraging that knowledge to drive strategic solutions for clients. This position requires strong technical expertise and effective communication skills to influence and guide colleagues and external partners.Responsibilities:Deepen existing client...

  • Strategic Relationship Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Ping An of China Securities (Hong Kong) Company Limited 中國平安証券(香港)有限公司 Full time

    Job Title: Senior Relationship Manager/Team Lead/AEAt Ping An of China Securities (Hong Kong) Company Limited, we are seeking a highly skilled and experienced Senior Relationship Manager/Team Lead/AE to join our team. As a key member of our organization, you will be responsible for providing exceptional client service and building strong relationships with...

  • Strategic Relationship Development Manager

    13 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full time

    About the RoleWe are seeking an experienced Relationship Development Manager to join our team at China CITIC Bank International Limited.Job DescriptionThe primary focus of this role is to develop and maintain strong relationships with high net worth individual customers in mainland China and Hong Kong, driving business growth and customer...

  • Strategic Relationship Manager for Wholesale Banking

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Hang Seng Bank Limited is committed to service excellence, and our people are our most valuable asset. As a high-calibre professional, you will play a vital role in enhancing performance for customers and providing best-in-class products and services.Company OverviewHang Seng Bank is a leading financial institution in Asia, dedicated to delivering...

  • Strategic Relationship Manager, Financial Markets

    13 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China GLG Full time

    Job OverviewWe are seeking a highly motivated and experienced Strategic Relationship Manager to join our team in Hong Kong. The ideal candidate will have a solid understanding of the financial industry and credit investment, with excellent communication skills and fluency in English.Key ResponsibilitiesFoster strong relationships with clients in the...

  • Strategic Relationship Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job DescriptionThe Digital Relationship Manager is a key professional who plays a crucial role in building and maintaining strong relationships with clients. This role requires a deep understanding of banking and investment products, as well as excellent communication and diplomacy skills.Responsibilities:Actively engage with clients to deepen relationships...

  • Strategic Relationship Consultant

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China DARMAX GLOBAL Full time

    Key ResponsibilitiesDevelop and maintain strong, long-term relationships with high-net-worth individuals and families, providing exceptional service and tailored financial solutions.Offer strategic financial guidance, including investment management, estate planning, and risk management, to meet the unique needs of Chinese clients.Analyze investment...

  • Strategic Corporate Banking Relationship Manager

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job SummaryCiti's Commercial Bank (CCB) is a solutions-led business catering to the needs of mid-sized and emerging corporates. The Mid-Corp Relationship Manager is a key professional in this area, tasked with adapting the latest trends in their field to drive business growth and client satisfaction.This role is responsible for joining forces with the...

  • Strategic Relationship Manager

    13 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job OverviewWe are seeking a seasoned Strategic Relationship Manager to join our team in Hong Kong. In this role, you will be responsible for developing and executing business strategies to drive revenue growth across the Telecoms, Media, and Technology (TMT) sector in Greater China.ResponsibilitiesDevelop and maintain strong relationships with key clients...

  • Strategic Corporate Relationship Manager

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job DescriptionThe Digital Relationship Manager is a seasoned professional role responsible for developing and maintaining strong relationships with clients. This role requires a deep understanding of banking and investment products and processes, as well as excellent communication and interpersonal skills.Key ResponsibilitiesClient Relationship Management:...

  • Strategic Relationship Manager for High Net Worth Business Development

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

    Role OverviewThe Senior Manager, High Net Worth Relationship and Wealth Structuring will be responsible for promoting, training, and developing relationships with selected Brokerage partners.In collaboration with the Sun Life Hong Kong HNW team, the Senior Manager will work to bring the broker and Sun Life Hong Kong and Partners closer together.The key roles...

  • Strategic Partnership Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

    Job Summary:Sun Life is seeking a Strategic Partnership Manager to promote, train, and develop relationships with selected Brokerage partners. The ideal candidate will work in collaboration with the Sun Life Hong Kong HNW team to bring the broker and Sun Life Hong Kong and Partners closer together.The Strategic Partnership Manager will have the following key...

  • Strategic Banking Relationship Manager

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job SummaryWe are seeking a skilled Corporate Banking Client Director to join our team at DBS Bank. As a key member of our Institutional Banking Group, you will be responsible for managing a portfolio of Private Equity / Financial Sponsor clients and collaborate closely with our Product and Sector teams to contribute to the origination, structuring, and...

  • Strategic Relationship Director for Financial Sponsors

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job SummaryDBS Bank (Hong Kong) Limited is seeking a skilled Strategic Relationship Director for Financial Sponsors to join its Institutional Banking team. As a key member of the team, you will be responsible for identifying and developing business opportunities with Financial Sponsors across Asia.Key ResponsibilitiesCollaborate closely with the Bank's...

  • Strategic Account Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China LRQA Full time

    Job Title: Strategic Account ManagerLRQA is seeking a highly skilled and experienced Strategic Account Manager to join our team. As a key member of our Business Assurance Business Unit, you will be responsible for developing and executing strategic sales plans to drive revenue growth and expand our presence in key sectors.Key Responsibilities:Develop and...