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Enterprise Payment Strategist

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Checkout Full time
Role Highlights

This role requires a unique blend of technical expertise, business acumen, and interpersonal skills. As an Enterprise Payment Strategist at Checkout.com, you will have the opportunity to build meaningful relationships with key clients, drive business growth, and shape the future of payments technology.

Responsibilities
  • Broaden your technical knowledge by staying up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape.
  • Develop and maintain strong relationships with key clients, serving as their primary point of contact for technical matters.
  • Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure.
  • Collaborate with cross-functional teams to ensure successful delivery of projects, including the addition of new payment solutions and technical migrations for clients.
  • Gather customer feedback, document feature requests, and provide client-derived insights to enable continuous improvement of our product roadmap.