Strategic Business Development Lead
2 days ago
Company Overview
DBS Bank (Hong Kong) Limited is a leading bank in Asia, dedicated to helping its customers realise their dreams and aspirations. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, the bank aims to provide financial solutions tailored to every customer's needs.
Job Summary
We are seeking an experienced Associate VP to join our team as a Strategic Business Development Lead. In this role, you will conduct research and analysis to understand the needs of affluent customers, collaborate with cross-functional teams to design innovative solutions, and drive the implementation of customer value propositions across all touchpoints.
Responsibilities
- Develop a deep understanding of the evolving needs of Treasures customers through data analysis and customer insights
- Collaborate with product, marketing, and customer experience teams to design innovative solutions that address customer needs
- Drive the implementation of customer value propositions across branches, relationship managers, digital channels, and other customer interactions
- Monitor and analyse the performance of customer value propositions, identifying areas for improvement and implementing data-driven enhancements
- Partner with Treasures segment leadership to develop strategic roadmaps and execute initiatives to strengthen the bank's position as a preferred wealth management provider
- Represent the Treasures segment in cross-functional projects, collaborating with stakeholders across the bank to ensure alignment and seamless delivery of customer value propositions
Requirements
- Minimum 5-7 years of experience in wealth management, retail banking, or a related field
- Strong understanding of the affluent customer segment and their evolving needs
- Proven track record in developing and implementing successful customer value propositions
- Excellent analytical and problem-solving skills with the ability to derive insights from data
- Collaborative mindset and ability to work effectively across teams
- Strong communication and stakeholder management skills
- Possession of a passion for innovation and delivering exceptional customer experiences
- Candidates with less experience may be considered as Senior Associate
Benefits
We offer a competitive salary and benefits package, along with the professional advantages of a dynamic environment that supports development and recognises achievements. We regret only shortlisted candidates will be notified.
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