Client Service Professional

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AXA Investment Managers Full time

We are seeking a Client Service Associate to join our team at AXA Investment Managers in Asia ex-Japan. This role will support existing client services and sales support infrastructure, ensuring delivery of first-class service to clients in the region.

Key Responsibilities:
  • Supporting the sales teams in handling client enquiries, providing regular product updates, and onboarding new products.
  • Carrying out client service functions, including onboarding, handling client enquiries, and ongoing due diligence.
  • Coordinating and ensuring timely delivery of high-quality reporting and handling client onboarding and transition processes.
  • Handling tasks and projects as assigned by management from time to time.
  • Providing administrative support to the Head of Client Group Core APAC.

The ideal candidate will have a university degree, preferably with a focus in economics or finance, and 5+ years of relevant experience in client service or sales support. They should possess excellent communication skills, negotiation skills, and be able to work with different cultures and languages.

What We Offer:
  • A competitive salary of $80,000 - $120,000 per annum, depending on experience.
  • An opportunity to grow professionally in a forward-thinking company with internal opportunities for advancement.
  • A flexible work environment that allows for a healthy work-life balance.
  • The chance to work with a diverse and inclusive team and contribute to a responsible employer that acts in favor of societal and environmental causes.


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