Senior Officer, Client Services Professional

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
About the Role

We are seeking a high-calibre Senior Officer to join our Client Services team at HSBC Private Bank. As a key member of our team, you will be responsible for delivering exceptional client service and support to our business owners and their families. Your expertise in client relationship management, business operations, and communication skills will enable you to provide tailored solutions and advice to our clients.

Key Responsibilities
  • Handle client instructions and requests in a timely and professional manner.
  • Update and complete data capture in our system accurately and efficiently.
  • Participate in business initiatives and projects to provide user requirements and conduct user acceptance testing.
  • Share best practices to improve internal processes and contribute to the team's growth and development.
Requirements
  • Bachelor's degree in business, finance, or a related field.
  • Proven customer service, account opening/closure, and/or CRS and FATCA experience is preferred.
  • Strong communication skills in English and Cantonese, with the ability to communicate effectively with stakeholders.
A Career at HSBC

At HSBC, we value our employees and provide a supportive work environment that fosters continuous professional development and opportunities for growth. Our inclusive and diverse culture encourages collaboration, creativity, and innovation. We invite you to join us and discover how you can make a meaningful impact in our dynamic and fast-paced environment.



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