Assistant Visitor Services Team Lead
5 days ago
We are seeking a highly motivated and experienced individual to join our team as Assistant Visitor Services Operations Manager. This exciting opportunity involves overseeing the day-to-day operations of the museum's visitor services department. The successful candidate will be responsible for supervising a team of Visitor Services staff, ensuring a consistent and high-quality visitor experience, and implementing effective solutions to resolve any operational issues that may arise. The role also involves collaborating with various departments within the museum, including curatorial, marketing, and facilities management, to achieve shared goals and objectives. A key aspect of the role is establishing and implementing standard operating procedures for frontline operations, including safety, cleanliness, screening, event support, and general housekeeping. Additionally, the successful candidate will work closely with the facilities management team to maintain the overall appearance and functionality of the museum's venues and event spaces. In terms of skills and qualifications, the ideal candidate should possess a recognised university degree in business management, marketing, hospitality management, or a related field, and have around 5 years of relevant work experience in the hospitality sector or other relevant industry. They should also demonstrate proven front-of-house or customer-facing operations experience, preferably in sizable venues, cinema or theatre operations, including venue management, event scheduling, staff training and scheduling, and venue safety and cleanliness. Strong organisational, team-building, time management, and multi-tasking skills are essential, as well as a customer-centric mindset, good relationship management skills, ability to communicate effectively with diverse audiences and messages, and strong interpersonal, verbal and written communication skills in both English and Chinese. Knowledge of Putonghua or another language is an advantage.
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Visitor Services Team Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Visitor Services Operations Manager, M+ MuseumJoin us at M+, a world-renowned museum dedicated to showcasing modern and contemporary art, design, architecture, moving image, and Hong Kong visual culture. Our state-of-the-art facilities offer a unique opportunity to work with cutting-edge technology and innovative exhibitions.The successful...
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Visitor Services Team Lead
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeJob DescriptionThe Museum Experience Coordinator will be responsible for ensuring a world-class visitor experience at M+. This includes managing the day-to-day operations of the museum's visitor services team, including scheduling, performance management, and training.You will also be responsible for establishing and implementing standard operating...
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Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Visitor Services Operations Manager, M+ MuseumApply locations: Hong KongTime type: Full timePosted on: Posted 8 Days AgoJob requisition id: R5791M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in...
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Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Visitor Services Operations Manager, M+ Museum Apply locations: Hong KongTime type: Full timePosted on: Posted 8 Days AgoJob requisition id: R5791 M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located...
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Visitor Services Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeVisitor Services Officer (Retail Sales) (Working Location: HKIA)Visitor Services Officer (Retail Sales) (Working Location: HKIA)Apply locations Hong Kong time type Part time posted on Posted 7 Days Ago job requisition id R5921M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong...
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Visitor Services Officer, M+ Museum
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeVisitor Services Officer, M+ MuseumApply locations Hong Kong time type Full time posted on Posted 9 Days Ago job requisition id R5781M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong's West K, we...
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Assistant Operations Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAbout the RoleWe are seeking an experienced Assistant Operations Manager to join our team at M+, a world-renowned museum dedicated to collecting and exhibiting modern and contemporary visual culture.As an Assistant Operations Manager, you will play a key role in leading the Visitor Services team to achieve M+ standards and ensure a seamless visitor...
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AV Support Services Team Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeKey ResponsibilitiesOversee and Optimise AV Service Delivery: Ensure smooth operation of helpdesk and field service teams.Implement Metrics and Dashboards: Track service activity, SLA adherence, and performance KPIs.Conduct Trend Analysis: Drive continuous service improvement.Ensure Collaboration: Between AV service teams, including Coordination, SME...
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West Kowloon Venue Operations Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAbout the RoleWe are seeking a highly skilled and experienced Venue Operations Lead to join our team at the West Kowloon Cultural District Authority. In this role, you will be responsible for supervising Visitor Services staff in the designated venue including scheduling, performance management and training to ensure a consistent visitor experience.You will...
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Cultural Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Visitor Services Operations Manager, M+ MuseumOverview of the Role:We are seeking a skilled and experienced operations manager to lead our visitor services team at M+Key Responsibilities:Assist the manager in leading the team to achieve M+ standards and KPIs while ensuring compliance with institution safety guidelinesOversee day-to-day operations...
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Museum Experience Coordinator
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeOperations Manager Job SummaryWe are seeking an experienced Assistant Operations Manager to join our team at M+, a world-renowned museum dedicated to collecting and exhibiting modern and contemporary visual culture.As an Assistant Operations Manager, you will play a key role in leading the Visitor Services team to achieve M+ standards and ensure a seamless...
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Corporate Services Leader
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeResponsibilitiesLead a sizable administration team in Greater ChinaManage corporate administration services, including facilities management, office supplies, office security, catering, etc.Coordinate with cross-functional parties to execute group projectsBe the key point of contact and management of third-party service providers and vendorsManage the...
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Experienced Venue Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Visitor Services Operations Manager, M+ MuseumM+ is a premier visual arts institution dedicated to collecting, exhibiting, and interpreting modern and contemporary art, design, architecture, moving image, and Hong Kong visual culture. Located in the vibrant West Kowloon Cultural District, our museum showcases innovative exhibitions and programs...
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Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Academy of Medicine Full timeCompany Overview:The Hong Kong Academy of Medicine is a leading healthcare institution that provides high-quality medical services and education to the community.Job Summary:We are seeking a Customer Service Representative to join our team at the front desk, providing exceptional customer service and administrative support to our staff and visitors.Key...
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Regional Support Services Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout Kinly's Global ServicesWe are a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement, and productivity to enable a world where people can work together, from everywhere.Job DescriptionWe are seeking a highly skilled Regional Support Services Lead to join our team. As a...
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Catering Team Lead
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Sports Institute Full timeJob DescriptionThe Catering Supervisor at the Hong Kong Sports Institute will be responsible for overseeing the daily operations of the catering service. Reporting to the Assistant Catering Manager, the successful candidate will assist with daily clerical and operative works, oversee the operation of service and kitchen areas, and provide training to the...
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Museum Collection Assistant
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAt the West Kowloon Cultural District Authority, we are committed to showcasing and interpreting visual art, design, architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. We are seeking a Curatorial Assistant to support our team in the interpretive planning process for proposed exhibitions that connect with...
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Ground Services Team Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HK Express Full timeHK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world. As an Airport Operations Manager, you'll play a vital role in ensuring the smooth operation of our airport stations, meeting HKE standards and customer expectations.About the...
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Freight Forwarding Team Lead
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cargo Services Far East Ltd. Full timeCompany Overview: Cargo Services Far East Ltd. is a leading provider of air freight services. We take pride in our commitment to excellence and our ability to deliver high-quality solutions to our customers.Salary: Competitive salary packageJob Description: The successful candidate will be responsible for planning, managing, and overseeing the daily Air...
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Senior Customer Service Team Lead
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeAre you looking for a challenging role that utilizes your exceptional customer service skills?About the Senior Customer Service Team Lead Position:This is an opportunity to lead a team of customer service professionals and make a real impact on our company's customer experience.The successful candidate will have a proven track record in customer relationship...