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Ground Services Team Lead

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China HK Express Full time

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world. As an Airport Operations Manager, you'll play a vital role in ensuring the smooth operation of our airport stations, meeting HKE standards and customer expectations.

About the Role
  • Responsible for the service level and quality of ground services aspects, including safety and security, OTP, customer experience, ramp and cargo operation, and baggage handling.
  • Manage service providers' performance in Ground Services aspects (including Cargo), ensuring operations are up to company standard and regulation compliance.
  • Liaise, coordinate, and maintain good relationships with the Airport Authority and all regulatory organizations on respective matters concerning HKIA operations.

We're looking for a highly skilled and experienced professional with a strong background in airport operations. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, this could be the perfect opportunity for you