Training Operations Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

Job Summary

The Training Operations Manager will be responsible for overseeing the smooth running of all training operations, including training support, report generation, performance tracking, and budgeting. This role will also involve allocating resources to ensure the daily operation of the team runs smoothly.

Main Responsibilities

  • Monitor the team's performance and ensure compliance with regulatory requirements.
  • Allocate resources to ensure the smooth running of daily operations.
  • Develop long-term plans for the administration team to achieve the training mission.
  • Review the training manual periodically to ensure process updates.
  • Link training operations with other organizational units.
  • Provide data analysis for management reporting.
  • Manage projects assigned by management.
  • Coach junior staff on daily tasks to foster staff development and meet team goals.
  • Prepare and develop the Learning Management System.

Requirements

  • University degree in any discipline.
  • At least 7 years of relevant working experience, preferably in the insurance or banking industry.
  • Good leadership and coaching skills.
  • Good communication and interpersonal skills.
  • Good service mindset and problem-solving skills.
  • Ability to work under pressure and self-motivated.
  • Good command of both spoken and written English and Chinese.
  • Good PC skills, including MS Word, Excel, PowerPoint, and Chinese Word Processing.

About AXA Group

AXA Group is a leading global insurer with a presence in 54 markets and serving 105 million customers worldwide. As one of the most diversified insurers offering integrated solutions across Life, Health, and General Insurance, our goal is to be the insurance and holistic wellness partner to the individuals, businesses, and community we serve.

We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

What We Offer

We offer excellent career prospects and attractive remuneration packages to the right candidates.



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