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Training and Development Specialist
2 months ago
We are seeking a highly skilled Training Manager to join our team at Classy Wheeler Limited. As a key member of our organization, you will be responsible for implementing training and development plans that align with our business objectives.
Key Responsibilities- Develop and implement training programs that enhance the skills and knowledge of our frontline staff and store managers.
- Liaise with line managers to identify training needs and develop related programs.
- Facilitate brand, product, and sales training to ensure our staff have the necessary skills to succeed.
- Oversee the allocation of store training resources and the store training feedback process.
- Evaluate the effectiveness of our training programs and develop action plans for improvement.
- Degree holder in Human Resources Management, Training and Development, Business Studies, or related disciplines.
- Minimum 8 years of solid training and coaching experience in Sales and CS, team management, and store operations.
- Strong organizational, communication, and interpersonal skills.
- Proficient in Excel and Photoshop.
- Good command of both written and spoken English and Chinese.
- Candidates with less experience will be considered as Senior Training Officer.
- Immediate availability will be an advantage.