IT Training Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

Job Summary:

Aptitude Asia is seeking an experienced IT Training Specialist to join our team. The successful candidate will be responsible for delivering high-quality training programs to our staff, ensuring they have the necessary skills to perform their roles effectively.

Key Responsibilities:

  • Design and deliver training programs for IT-related topics, including hardware, software, and system administration.
  • Provide level 1 user support and troubleshooting services to our staff.
  • Perform day-to-day administration and desktop services, including system checks and hardware inventory management.
  • Liaise with vendors for maintenance and services.

Requirements:

  • Degree or higher diploma in IT or a related field.
  • Minimum 3-4 years of relevant working experience in IT training, service desk, and IT support.
  • Previous experience in financial institutions is an advantage.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Windows, M365, VMware, and common desktop applications.
  • Good command of written and spoken English and Cantonese.


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