IT Training Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

Aptitude Asia seeks an experienced IT Trainer to join our team. As a key member, you will play a crucial role in shaping the skills and knowledge of our users across various devices, hardware, and software.

Job Responsibilities:
  • Training Delivery: Develop and deliver comprehensive training programs, catering to diverse user groups and needs.
  • User Support: Provide level 1 user support, troubleshooting issues, and resolving queries in a timely manner.
  • Desktop Services: Perform day-to-day administration, ensuring seamless operation of desktop systems.
  • System Checks: Conduct regular system checks to identify potential issues and implement corrective measures.
  • Administrative Tasks: Handle tasks such as hardware inventory management, report preparation, and system documentation.
  • Vendor Liaison: Coordinate with vendors for maintenance and services, ensuring optimal system performance.
Requirements:
  • Education: A degree or higher diploma in IT or a related field is essential.
  • Experience: Minimum 3-4 years of relevant experience in IT training, service desk, and support.
  • Industry Knowledge: Previous experience in financial institutions is advantageous.
  • Training Skills: Experienced in training users and creating engaging content.
  • Technical Proficiency: Proficient in Microsoft Windows, M365, VMware, and common desktop applications.
  • Languages: Good command of written and spoken English and Cantonese.
Compensation:

The estimated salary for this position is HKD 55,000 - HKD 65,000 per month, depending on experience.



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