Assistant Training Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China LVMH Fragrance Brands Full time

Job Summary:

We are seeking a highly skilled and experienced Training and Development Specialist to join our team at LVMH Fragrance Brands. As an Assistant Training Manager, you will play a critical role in enhancing the skills and knowledge of our frontline employees, driving sales performance, and maintaining brand standards and consistency.

Main Responsibilities:

  • Develop and design annual training plans and strategies for frontline employees, aligning with global guidelines, including product knowledge and soft skills (customer service, consultation, etc.).
  • Coach the team using direct and supportive feedback to help them achieve sales goals.
  • Create and implement effective action plans.
  • Prepare and provide training materials and manuals.
  • Manage classroom education strategy, logistics, and attendance.
  • Conduct field coaching to ensure knowledge and skills are applied in-store.
  • Focus on BC personalization, specialization, and expertise: identify individual BC development needs and propose implementation action plans.
  • Provide specific training based on company strategy or project requirements.
  • Plan and organize annual engagement activities for all staff.

Requirements:

  • Degree holder in any discipline.
  • Candidate with 4 years or above related experience in Sales or Education in Beauty industry.
  • Strong managerial skills with ability to coach the teams.
  • Demonstrate good facilitation skills and ability to engage staff.
  • Positive mentality/attitude is a must.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong Self-initiative and well organized.
  • Fluency in verbal and written English, Cantonese and Mandarin.
  • Proficient in MS applications especially Excel, Words, PowerPoint and Chinese Typing.
  • Candidate with less experience will be considered as Senior Trainer.

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