Business Development Manager for Customer Loyalty Initiatives
1 month ago
We are Classy Wheeler Limited, a renowned Chinese wine and spirit brewing company based in Hong Kong. To drive our continuous growth, we are looking for a highly skilled Business Development Manager to oversee customer loyalty initiatives.
Estimated Annual Salary: HKD 450,000 - HKD 650,000The ideal candidate will design and implement customer loyalty solutions that enhance the overall experience of our customers. This includes keeping up-to-date with best practices for customer loyalty communications and programs, and being responsible for all CRM data-driven marketing and loyalty/customer retention campaigns.
Key Responsibilities:
- Develop and implement customer loyalty strategies to increase customer engagement and retention.
- Manage external agencies and internal stakeholders to achieve goals and ensure smooth program implementation.
- Collaborate with cross-functional teams to deliver high-quality visual and copy articulation that reflects our membership brand.
- Analyze customer behavior and preferences to inform data-driven decision-making.
Requirements:
- Bachelor's degree or above in Business Administration, Marketing, Statistics, or related disciplines.
- Minimum 5 years of CRM/Public Relations experience.
- Strong analytical and problem-solving skills, with excellent communication and presentation abilities.
- Proficiency in both written and spoken Mandarin and English.
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