Product Innovation Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time
Crypto.com Loyalty & Rewards Product Manager Role

At Crypto.com, our Loyalty & Rewards programs play a pivotal role in driving user engagement and creating long-term relationships with our customers. We are seeking a forward-thinking Product Manager to own and innovate our loyalty initiatives, creating impactful, user-centered experiences that resonate globally.

Key Responsibilities:
  • Develop and lead the strategic roadmap for our loyalty and rewards products, ensuring alignment with overall business objectives
  • Drive the full product lifecycle from concept to launch, collaborating with engineering, design, analytics, and marketing teams to ensure timely and successful delivery
  • Continuously gather user feedback and analyze program performance to inform feature enhancements and new product development
  • Stay ahead of market trends and competitive offerings to ensure our loyalty programs are innovative and deliver high value to users

Requirements:
  • 4+ years of product management experience, ideally with a focus on loyalty, rewards, or customer engagement programs
  • Strong track record of launching and iterating on consumer-facing products at scale
  • Data-oriented mindset with the ability to translate insights into actionable product strategies
  • Exceptional communication skills and the ability to work cross-functionally with diverse teams
  • Proven ability to balance customer needs with business goals in a fast-paced environment


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