Customer Experience Innovation Lead

TaiKang (Hong Kong) Preparatory Office invites applications for the position of Senior Customer Services Manager.About UsTaiKang (Hong Kong) Preparatory Office is a leading provider of life insurance solutions. We are committed to delivering exceptional customer experiences and fostering long-term relationships with our clients.The RoleWe are seeking an...

About PrudentialPrudential plc is a multinational financial services company with a presence in over 40 countries. We pride ourselves on our commitment to delivering exceptional customer experiences through innovative solutions and industry-leading research.

Job Title: Customer Experience StrategistCompany Overview: Bank of China (Hong Kong) Limited is a leading financial institution in the Asia-Pacific region, committed to delivering innovative banking solutions and exceptional customer experiences.Salary: HK$700,000 - HK$900,000 per annum, depending on experience and qualificationsJob Description:The Customer...

About AIA and the RoleAIA Blue Cross (Asia-Pacific) Company Limited is a leading insurance provider seeking a skilled Customer Experience Strategist to drive digital engagement, manage customer feedback, and optimize the customer journey.As a Manager, Customer Experience & Service Design, you will play a crucial role in crafting compelling visual designs...

Role OverviewWe are seeking a Customer Experience Associate to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be the first point of contact for our customers and engage with them on phone calls, emails, social media, and chat.Job ResponsibilitiesProvide exceptional customer service by responding to product and service enquiries via...

China Mobile International Limited">We are seeking an exceptional Customer Experience Champion to join our team in Hong Kong. This is a unique opportunity for a highly motivated and results-driven professional to lead the way in delivering world-class customer service experiences.">About the Role:">">To drive ownership and accountability for end-to-end...

Job Summary:DBS Bank is seeking a skilled Digital Product Manager to drive the success of our online banking channel and product roadmap. As a key member of our Consumer Banking Group, you will be responsible for developing innovative AI-driven customer journeys, optimizing data-centric operations, and driving offshore customers' banking behavior...

As a key member of our Customer Experience (CX) leadership team, you will play a critical role in driving customer-centricity across our APAC region. Reporting to the Head of CX, you will be responsible for working closely with our Country Customer Leads and other stakeholders to develop and implement customer-focused strategies that drive business growth...

We are seeking a motivated and enthusiastic Business Development Intern to join our team in Singapore. As a leading cryptocurrency and blockchain ecosystem, BNB Chain Innovation offers a unique opportunity to gain hands-on experience in the fast-paced world of blockchain and cryptocurrency.

Job Role: Assistant Manager, Customer ServiceWe Are Looking For:A university graduate in business, finance, language studies, or other relevant fields.Proficiency in English and Chinese, both verbally and in writing.A minimum of 5 years of experience in complaint handling, preferably in a financial institution.Responsibilities:Handle customer inquiries and...

Key ResponsibilitiesDrive customer-centricity in our Personal Banking Business by leading customer journey and experience design across all customer segments, products and service channels.Advocate journey thinking and adopt a digital-first mindset to leverage data and technology to enhance customer interactions and touchpoints, ensuring a quality and...

Digital Strategy and Transformation ManagerAbout the RoleWe are seeking an exceptional Digital Strategy and Transformation Manager to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for designing and implementing new digital products and services that meet the evolving needs of our customers. Your expertise in...

OverviewKing Deux Search & Consulting is a specialized executive search firm that provides bespoke talent solutions across financial services and commerce.We are committed to finding the right opportunity for our candidates while leaving a lasting legacy beyond the hiring process.About Your JobYou will spearhead the development and execution of comprehensive...

About the RoleWe are seeking a seasoned Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited.Job DescriptionDrive customer-centric initiatives in Personal Banking Business by leading customer journey/experience design across all customer segments, products, and service channels.Advocate journey thinking and adopt a digital-first...

Senior Director of Customer RelationsA key role in shaping the customer experience.Wealth and Personal Banking (WPB) is a key business area at HSBC, responsible for delivering a broad and relevant suite of wealth and retail banking capabilities to our clients. Our international network and breadth of expertise enable us to support individuals, families,...

About UsManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide financial advice, insurance, and wealth and asset management solutions...

Job DescriptionAt Prudential, we are committed to creating a culture that values diversity and inclusion. As a Senior Manager, Customer Experience, you will play a vital role in driving our customer experience strategy and delivering exceptional experiences for our customers.Key Responsibilities:Craft end-to-end customer journeys to foster engagement and...

Company Overview:We are a forward-thinking company, Computer And Technologies Holdings Limited, dedicated to harnessing innovation and technology to drive business growth. Our mission is to deliver cutting-edge solutions that meet the ever-evolving needs of our customers.Salary:$120,000 - $180,000 per annum (dependent on experience), plus benefits and...

Prudential plc, a renowned leader in the insurance sector, is seeking a highly skilled Risk Modelling and Innovation Lead to join their team. This role offers an exceptional opportunity for professionals with expertise in actuarial science and risk analysis to make a significant impact on the company's strategic decision-making processes.About PrudentialAs a...

Company Overview">HKT is a leading telecommunications service provider in Hong Kong, dedicated to delivering innovative and customer-centric solutions.