Customer Experience Officer

As a leading recruitment agency in Hong Kong, Gravitas Recruitment Group is seeking an experienced Chief Customer Experience Officer to join our client's call centre team. This role offers the opportunity to provide exceptional customer service and support to a diverse client base.What you can expect:A competitive salary of HK$80,000 - HK$120,000 per...

Job SummaryWe are seeking a Chief Growth Officer - Customer Experience to join our team at DBS Bank (Hong Kong) Limited. As a key member of our leadership team, you will be responsible for driving business growth and enhancing customer experience.

We are seeking a highly skilled and dedicated individual to join our support team as a Customer Service Officer.Job OverviewHKT is committed to delivering exceptional customer experiences, and we are looking for a talented professional to help us achieve this goal.Key ResponsibilitiesHandle inbound/outbound customer enquiries in a timely and professional...

Unlock a Rewarding Career with AXAAt AXA, we're committed to helping individuals, businesses, and societies thrive. As a Customer Retention Officer, you'll play a vital role in protecting what matters most to our customers.About the RoleWe're seeking an exceptional individual to join our team as a Customer Retention Officer. In this dynamic role, you'll be...

Job SummaryWe are seeking a highly motivated and customer-focused Reservation Service Officer to join our team at Ocean Park. As a key member of our Discovery & Education Department, you will be responsible for handling customer enquiries and bookings of education programmes & projects for the park.Key ResponsibilitiesHandle customer enquiries and bookings...

At Prudential, we foster an environment where diversity is celebrated and inclusion is assured, creating a culture that encourages everyone to do their best work and make an impact on the business. As a service professional, you will have the opportunity to engage with valued customers who have provided constructive feedback.Key aspects of this role...

China Mobile International Limited">We are seeking an exceptional Customer Experience Champion to join our team in Hong Kong. This is a unique opportunity for a highly motivated and results-driven professional to lead the way in delivering world-class customer service experiences.">About the Role:">">To drive ownership and accountability for end-to-end...

Job DescriptionPrudential is a leading life insurance and asset management group, committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion that empowers our people, customers, and partners.About the RoleThis key position reports directly to the Senior...

TaiKang (Hong Kong) Preparatory Office invites applications for the position of Senior Customer Services Manager.About UsTaiKang (Hong Kong) Preparatory Office is a leading provider of life insurance solutions. We are committed to delivering exceptional customer experiences and fostering long-term relationships with our clients.The RoleWe are seeking an...

About UsManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide financial advice, insurance, and wealth and asset management solutions...

Job Title: Customer Experience Operations AssistantJob Summary:We are seeking a highly skilled Customer Experience Operations Assistant to join our team at China Mobile International Limited. The successful candidate will be responsible for designing and optimizing the user experience for our cloud platform, providing high-quality GUI design in a timely...

At Prudential plc, we strive to create a culture where everyone can thrive and grow. We believe that our people are the key to achieving our purpose of being partners for every life and protectors for every future.Job SummaryThis role plays a critical part in enhancing customer experience by managing a team responsible for handling customer complaints. As a...

Prudential's purpose is to be a trusted partner for every individual and family, protecting their well-being and securing their future. Our collaborative culture fosters diversity, inclusion, and growth opportunities for our people, customers, and partners. We strive to create a workplace where everyone can thrive.We are seeking a service professional who...

We are seeking a Customer Service Manager to join our team in Hong Kong. As a key member of our customer contact centre, you will be responsible for leading and managing the performance of our customer service team to achieve company goals.About ManulifeManulife Financial Corporation is a leading international financial services group that helps people make...

Senior Director of Customer RelationsA key role in shaping the customer experience.Wealth and Personal Banking (WPB) is a key business area at HSBC, responsible for delivering a broad and relevant suite of wealth and retail banking capabilities to our clients. Our international network and breadth of expertise enable us to support individuals, families,...

About UsFWD Group is a leading pan-Asian life insurance business with over 13 million customers across 10 markets.Job SummaryWe are seeking an experienced Customer Experience Director to manage customer service and support across our Omne platform in 10 markets.ResponsibilitiesSet the strategy for customer service and support across all markets.Review,...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...

Job Summary: We are seeking a highly skilled Customer Experience Manager to lead our customer journey and experience design efforts in Personal Banking Business. The ideal candidate will have a strong background in customer research, digital experience, and new initiative development. Key Responsibilities:Drive customer-centric model in Personal Banking...

About AIA and the RoleAIA Blue Cross (Asia-Pacific) Company Limited is a leading insurance provider seeking a skilled Customer Experience Strategist to drive digital engagement, manage customer feedback, and optimize the customer journey.As a Manager, Customer Experience & Service Design, you will play a crucial role in crafting compelling visual designs...

Key Responsibilities:Handle customer inquiries via various channels regarding policy information and operations guidelines.Assist managers in preparing daily operation and management reports.Participate in UAT for new product and system enhancements.Provide ad-hoc support to the company as needed.Ensure business-as-usual operations are maintained...