Chubb Life Officer: Customer Experience Professional
2 days ago
- Handle customer inquiries via various channels regarding policy information and operations guidelines.
- Assist managers in preparing daily operation and management reports.
- Participate in UAT for new product and system enhancements.
- Provide ad-hoc support to the company as needed.
- Ensure business-as-usual operations are maintained effectively.
- Collaborate with management to drive process improvements and digitalization for efficiency gains.
- Requires 1-3 years of experience in customer servicing, preferably in the financial industry.
- Excellent customer service skills, with strong communication and teamwork abilities.
- Attention to detail and effective task management are essential.
Requirements:
- 1-3 years of experience in customer servicing, preferably in the financial industry.
- Excellent customer service skills, with strong communication and teamwork abilities.
- Attention to detail and effective task management are essential.
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