Customer Experience Leadership Role

Cos Floor Manager OpportunityAbout the RoleThe ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams. As a key member of our Cos team, you will be responsible for driving sales growth, managing store operations, and fostering a positive work environment.Key Responsibilities:Lead a...

About the OpportunityAt AIA International Limited, we are committed to empowering our people to find their 'better' and make a meaningful impact on our customers' lives. We are seeking an experienced Senior Manager, Business Development to join our team and lead our investment development efforts.Job SummaryThis is a senior leadership role that requires...

About the RoleThe Hong Kong University of Science and Technology (HKUST) is seeking an exceptional individual to fill the position of Dean of Students. This executive appointment will be a member of the senior administrative team, responsible for overseeing policies, management, and provision of University-wide co-curriculum enrichment programs,...

Job SummaryWe are seeking a highly skilled Park Operations and Experiences Manager to join our team at Ocean Park. As a key member of our operations department, you will be responsible for ensuring the safe and efficient operation of our rides and attractions.About UsOcean Park is a world-class theme park located in Hong Kong, offering a unique blend of...

Job DescriptionA career with Hang Seng Bank Limited offers a dynamic working environment, good career development opportunities, and competitive compensation packages. Our Retail Distribution focuses on personal wealth management and financial services, with a one-stop wealth management initiative designed for both affluent and mass integrated account...

Job OpportunityHang Seng Bank Limited is seeking a high-calibre professional to join our Retail Distribution team as a Branch Manager B3. This role is responsible for leading, developing, and managing a B3 branch to achieve business objectives. The ideal candidate will have a university degree in Business Administration or a related discipline, and a minimum...

About La FavoritaWe're looking for an enthusiastic Supervisor to join our team at The Sixteenth in Taikoo Place, a popular destination for flamboyant Italian dining. This is a rewarding leadership role that requires supervising employees during shifts and ensuring they complete their tasks effectively. As a Supervisor, you'll act as a reference point for...

We are seeking a highly skilled and experienced Senior Finance Manager to join our expanding team at Classy Wheeler Limited, a leading engineering and construction company in Hong Kong.About the RoleThe successful candidate will be responsible for leading accounts receivable and payable management, treasury functions, and cash flow monitoring & projections....

Job OverviewHang Seng Bank Limited is committed to service excellence, and we seek a high-calibre professional to join our branch network as a Branch Manager B3. This role offers a dynamic working environment, good career development opportunities, and competitive compensation packages.Key ResponsibilitiesLead, develop, and manage a B3 branch to achieve...

The Opportunity :We are seeking a highly skilled and experienced Associate Director to lead our commercial team in Hong Kong. As a key member of our leadership team, you will be responsible for driving business growth, developing and deploying strategic plans, and ensuring the successful management of our major partners.Your Key Responsibilities Will...

Cathay Pacific Airways Limited is a leading international airline that requires a seasoned professional to join its team as a Customer Experience Recovery Manager. This is a challenging and rewarding role that involves coordinating and leading the recovery efforts for customers impacted by flight disruptions and service failures.The successful candidate will...

About UsManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide financial advice, insurance, and wealth and asset management solutions...

Job OverviewWe are seeking a highly skilled First Aid Supervisor to join our team at Ocean Park. This is a fantastic opportunity for an experienced professional to take on a leadership role and contribute to the success of our healthcare department.About the RoleThe successful candidate will be responsible for facilitating the daily operations of the First...

Company OverviewWe are a leading international financial services group, helping people make informed decisions and improve their lives. Our global headquarters is in Toronto, Canada, with offices across Asia, Canada, and Europe. We operate primarily as Manulife in Asia and John Hancock in the United States.About UsAt Manulife/JohnHancock, we foster an...

ROLEThe APAC Commercial Director will provide commercial and legal leadership to the regional and local office management of BCW, assisting them in achieving their business goals, managing risk, and maximizing opportunities. This role can be based anywhere in Singapore, Hong Kong, Shanghai, or Australia.RESPONSIBILITIESNegotiationLead major regional client...

About FWD GroupFWD Group is a pan-Asian life insurance business with over 13 million customers across 10 markets.The company aims to change the way people feel about insurance through a customer-led and digitally enabled approach.Key ResponsibilitiesManage governance-related requirements under GCDPO.Evaluate distribution financial performance and provide...

**Product Development Manager Role Overview**The Edge Partnership seeks a skilled Product Development Manager to oversee the end-to-end product development process for woven products, from concept to production. This strategic leadership role requires a deep understanding of apparel manufacturing processes and market trends.Develop and execute product...

About the RoleWe are seeking a highly skilled Actuary to lead our Par Management team in Hong Kong. As a Senior Director, you will be responsible for providing financial management and actuarial advice to senior management, with a focus on Par policyholder dividend recommendation, Par fund guideline compliance, and regulatory reporting.Key...

As a key member of our Customer Experience (CX) leadership team, you will play a critical role in driving customer-centricity across our APAC region. Reporting to the Head of CX, you will be responsible for working closely with our Country Customer Leads and other stakeholders to develop and implement customer-focused strategies that drive business growth...

Job DescriptionWe are seeking a highly skilled and experienced professional to lead our regional client service organization in Hong Kong. This senior leadership role will be responsible for driving strategic growth, improving client satisfaction, and delivering exceptional results.Key Responsibilities:Develop and implement regional strategies to drive...