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Senior Sales Manager

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time
Company Overview

Hong Kong Convention and Exhibition Centre (Management) Limited is a leading exhibition center in Hong Kong, providing a wide range of services to clients from around the world.

Job Description

We are seeking an experienced Deputy Head – Marketing to join our team. The successful candidate will be responsible for developing and implementing marketing strategies to drive business growth and maximize customer satisfaction.

Key Responsibilities:
  • Develop new business opportunities from existing and new clients, both local and international.
  • Maximize retention rates by soliciting feedback from event organizers and ensuring customer satisfaction.
  • Create and implement cost-effective sales action plans aligned with HKCEC's Marketing Plan.
  • Analyze market trends to develop effective sales strategies and improve service competitiveness.
  • Ensure efficient responses to long-term inquiries and optimal scheduling of events.
  • Maintain frequent contact with organizers for continuous improvement and satisfaction.
  • Oversee the management and development of the sales database.
  • Collaborate with other departments to ensure coordinated sales efforts.
  • Initiate master menu updates and work with Food & Beverage Department on a yearly basis and in a timely manner.
  • Provide training, leadership, and performance appraisals for the sales team.
Required Skills and Qualifications
  • Degree in Business, Marketing, Tourism, or Hotel Management preferred.
  • Minimum of 7 years of experience in the MICE industry, with at least 3 years in a supervisory role.
  • Strong strategic planning and analytical skills.
  • Knowledge of event management systems and applications.
  • Excellent command of written and spoken English and Chinese.
  • Exceptional interpersonal and communication skills.