Front Desk Coordinator

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Job Summary

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We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Marriott International. As a key member of our front desk staff, you will be responsible for ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Coordinate room assignments and prepare key packets for arriving guests
  • Pre-register designated guests and review reservation details
  • Organize and coordinate check-in/pre-registration procedures for arriving groups
  • Review and accommodate requests for room changes when possible
  • Confirm reservations and cancellations in a timely manner
  • Verify and adjust billing for guests

About the Role:

This is a dynamic and fast-paced role that requires strong communication and problem-solving skills. As a Front Desk Coordinator, you will have the opportunity to work closely with our housekeeping and maintenance teams to ensure that our guests receive exceptional service.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1+ year of customer-facing experience in a hotel or hospitality environment
  • Ability to stand for long periods of time and lift up to 10 pounds
  • Basic computer skills and proficiency in Microsoft Office

Salary and Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About Us:

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in fostering a workplace where everyone feels valued, respected, and supported.



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