Front Desk Ambassador at Shangri-La

21 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a highly skilled and dedicated Front Desk Ambassador to join our team at Shangri-La. In this role, you will be the first point of contact for our guests and play a vital part in ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Guest Interaction: You will possess excellent communication skills in English, Cantonese, and Mandarin, enabling you to effectively interact with guests from diverse backgrounds.
  • Working Experience: With a minimum of 1 year of relevant working experience, you will have developed strong problem-solving skills and the ability to work independently.
  • Teamwork: As a team player, you will be able to collaborate seamlessly with colleagues to deliver exceptional service and maintain a positive atmosphere within the hotel.

The successful candidate will have a genuine passion for delivering outstanding customer service, a proactive approach to problem-solving, and a commitment to maintaining the highest standards of professionalism.

We offer a competitive salary of HKD 35,000 - 40,000 per month, commensurate with experience, as well as opportunities for growth and development within the company. All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.



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