Bell Attendant Coordinator

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a highly skilled and experienced professional to join our team as a Bell Attendant at Shangri-La. The ideal candidate will have a minimum of one year of experience in the hotel or service industry, with a strong focus on customer service and teamwork.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Work collaboratively with the front desk team to ensure seamless guest check-in and check-out processes.
  • Assist with luggage handling and transportation, ensuring timely and efficient service.
  • Develop and maintain a thorough knowledge of hotel services and amenities, enabling effective communication with guests.
  • Contribute to a positive and respectful work environment, adhering to Shangri-La's core values and standards.

Requirements:

  • Minimum one year of experience in the hotel or service industry.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work effectively in a fast-paced environment, with a high level of adaptability and flexibility.
  • Strong teamwork and collaboration skills, with a focus on delivering exceptional guest experiences.

Confidentiality:

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.



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