Aspiring Duty Manager
7 days ago
We are seeking a highly motivated and experienced Duty Manager to join our team at Shangri-La.
Key Responsibilities:
- Supervise and manage the Front Office team to deliver exceptional service to our guests.
- Lead by example, demonstrating strong leadership and problem-solving skills to drive team performance.
- Collaborate with colleagues to ensure seamless operations and excellent guest experience.
- Develop and implement strategies to improve team performance and service standards.
- Ensure strict confidentiality and professionalism in all interactions with guests, colleagues, and management.
Requirements:
- Minimum 5 years of Front Office experience with at least 3 years of supervisory experience, preferably in a luxury hotel or related service industry.
- Excellent knowledge of Opera System and Microsoft Office applications.
- Strong communication, leadership, and problem-solving skills.
- Excellent command of English, Cantonese, and Putonghua to interact with guests, colleagues, and management.
All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.
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