Leadership Head of Client Relations
4 days ago
As a Leadership Head of Client Relations at IPS Group, you will be responsible for driving excellence in client service. You will lead a team of professionals who are dedicated to delivering exceptional experiences for our Ultra-High-Net-Worth clients.
About Our Clients
Our clients are International Brokers with a global presence, serving UHNW individuals through partnerships with financial institutions and advisory firms.
Your Key Responsibilities
- Develop and implement strategies to enhance the client experience.
- Manage and motivate your team to deliver high-quality service.
- Collaborate with internal teams and external partners to optimize service efficiency.
- Ensure adherence to internal policies, industry best practices, and local regulatory requirements.
- Conduct performance reviews and provide strategic guidance to drive results.
Requirements
- Bachelor's degree or above in a relevant field.
- Minimum 10 years of experience in financial services, with a strong background in HNW client servicing.
- Proven leadership experience in managing client service teams.
- Strong knowledge of regulatory frameworks and compliance requirements.
- Excellent communication, stakeholder management, and problem-solving skills.
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