Technical Support Specialist for Power Systems

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China OMICRON Full time

OMICRON is a prominent manufacturer specializing in primary and secondary testing apparatus for power systems. Our innovative products are utilized globally across more than 160 nations by electric power facilities, organizations managing high-voltage transmission lines, switchgear, medium-voltage distribution networks, and various industrial operations. OMICRON is distinguished by its exceptional customer service, setting us apart from competitors.

With a workforce exceeding 1,100 employees worldwide, we are committed to fostering an outstanding workplace environment. This position is dedicated to supporting calibration and repair operations, as well as managing demonstration units within the Asia region. The role is based in our service center.

Your Responsibilities

  • Conduct timely diagnostics, calibration, and repairs for all products across various service centers; travel may be necessary.
  • Maintain comprehensive records of services and calibration data, providing reports or certificates to clients as needed.
  • Administer calibration methodologies and protocols.
  • Oversee reference calibration equipment.
  • Manage inventories, including demo unit oversight, and assist with packing, shipments, and customer inspections.
  • Coordinate the availability of demonstration equipment for events, training sessions, recruitment, or rental purposes.
  • Ensure the condition and completeness of demonstration equipment.
  • Maintain laboratory environmental conditions and storage areas.
  • Ensure adequate stock levels of spare parts, boards, and small accessories.
  • Provide technical and administrative support to both clients and team members.

Your Profile

  • 1-3 years of experience in the electrical or power industry; experience in repair work is advantageous.
  • Possession of a 'Green Card' (safety training certificate).
  • Proficient in Mandarin and English; knowledge of additional languages is beneficial.
  • Strong communication skills and the ability to organize work independently.
  • Exhibit a precise, reliable, and autonomous working style.
  • A passion for technology that aligns with your professional role.
  • Flexibility and willingness to travel internationally (approximately 20% travel required).

Education

  • A higher diploma in Electrical Engineering, Electronics Engineering, or relevant experience.
  • Recent graduates are encouraged to apply.

This description is not exhaustive of all duties and responsibilities. OMICRON reserves the right to modify responsibilities to meet business and organizational needs as necessary.

Why Choose OMICRON

  • Experience our exceptional corporate culture and values that promote personal initiative.
  • Be part of our successful journey into the future.
  • Engage in a creative, international working environment.
  • Take pride in our high-quality products.
  • Benefit from opportunities for growth and development within a multicultural organization.
  • Enjoy working collaboratively as part of a professional team.
  • Experience encouragement for personal initiative through flat organizational structures.


  • Hong Kong, Central and Western District, Hong Kong SAR China Crédit Agricole CIB Full time

    Job SummaryCrédit Agricole CIB is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to end users, troubleshooting and resolving PC-related hardware, printer, and software issues, and escalating support issues to 2nd level IT support or 3rd party...


  • Hong Kong, Central and Western District, Hong Kong SAR China Veolia Full time

    Job SummaryWe are seeking an experienced Electrical Systems Specialist to join our team at Veolia. As an Electrical Systems Specialist, you will be responsible for ensuring the safe and efficient operation of our power systems.Key ResponsibilitiesProvide technical advice to management and operations teams on power system maintenance and operation.Liaise with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Principle Partners Full time

    **About Principle Partners**We are a leading financial services company that leverages cutting-edge technology to drive innovation and growth in the high-frequency trading industry. Our commitment to excellence has enabled us to establish a strong presence in the market, and we are now seeking a skilled Technical Support Specialist to join our team.**Job...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rider Levett Bucknall Full time

    Job SummaryRider Levett Bucknall is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and clients.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to staff and clients, including troubleshooting and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Job Summary:Swing Consulting Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting to end users on both hardware, software, and other related computer services.Key Responsibilities:Provide technical support and...


  • Hong Kong, Central and Western District, Hong Kong SAR China F3310 Templeton Asset Management Ltd, Hong Kong Branch Full time

    About the RoleF3310 Templeton Asset Management Ltd, Hong Kong Branch is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and customer service to our employees, ensuring that they have a seamless and efficient experience with our technology...


  • Hong Kong, Central and Western District, Hong Kong SAR China TAIT Full time

    Job SummaryThe Technical Support Specialist will provide technical service and support on entertainment automation systems with the highest degree of courtesy possible. This role seeks to provide fast and useful technical assistance on complex, large entertainment automation systems.Key ResponsibilitiesWork within a global team of technical support...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at Gravitas Recruitment Group. As a member of our team, you will be responsible for providing technical support to internal staff for basic technical issues and handling users' enquiries related to our in-house systems and applications.About the RoleProvide 1st line of...


  • Hong Kong, Central and Western District, Hong Kong SAR China AnyDesk Software Full time

    About AnyDesk SoftwareAnyDesk Software is a leading provider of remote access software solutions. We are committed to delivering innovative technology that enables seamless communication and collaboration between teams and clients.Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Cyberport Management Full time

    Key Responsibilities: As a Technical Support Specialist at Hong Kong Cyberport Management, you will be responsible for providing technical assistance to clients and partners, ensuring seamless integration of our application platform. Your key duties will include: Providing technical guidance and support to clients and partners to resolve issues and optimize...


  • Hong Kong, Central and Western District, Hong Kong SAR China Otis College of Art and Design Full time

    About OtisAt Otis, we are a leading global industry leader in elevator and escalator manufacturing, installation, and service. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.Our TeamWe are a diverse, global team of 69,000 people strong, including engineers, digital...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Job SummarySwing Consulting Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal users.Key ResponsibilitiesProvide technical assistance to internal users on a range of software applications, including desktop...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at The Career Works Limited. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesTechnical Support: Provide expert technical support for hardware and software issues, including PC...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at The Career Works Limited. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesTechnical Support: Provide expert technical support for hardware and software issues, including PC...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aigens Full time

    About AigensAigens is a leading technology company in the hospitality and food service industry, providing innovative solutions to drive business growth and customer satisfaction.Job DescriptionWe are seeking a highly motivated and organized System Support Specialist to join our Customer Success Management team. As a key influencer in shaping the customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    About Shangri-LaWe are a leading hospitality company seeking a skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide high-level technical support to our staff and guests, ensuring seamless IT operations.Manage and maintain our enterprise email system, Active Directory, and other IT infrastructure.Configure and troubleshoot...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job Overview:HKT is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for managing and administering 2nd Tier IT infrastructure systems and advanced ServiceDesk service operations.Key Responsibilities:Develop and maintain computer system policy and procedure documents with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support during the sales process and after-sales support services.Key ResponsibilitiesCollaborate with the sales team to provide technical support during the sales...

  • Service Engineer

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Electronic Theatre Controls Full time

    Job Summary:We are seeking a highly skilled Service Engineer to join our team at Electronic Theatre Controls. As a Service Engineer, you will be responsible for troubleshooting and repairing complex electrical systems, providing technical support to customers, and ensuring timely completion of projects.Key Responsibilities:Repair and maintain electrical...


  • Hong Kong, Central and Western District, Hong Kong SAR China VISA Full time

    Job SummaryVISA is seeking a highly skilled and experienced IT Support Analyst to join our End User Systems Support team. As a key member of our team, you will be responsible for providing exceptional technical support to our end-users, ensuring that they have a seamless and efficient experience with our systems and services.Key ResponsibilitiesProvide 2nd...