Technical Support Specialist
2 days ago
Job Overview
Classy Wheeler Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support during the sales process and after-sales support services.
Key Responsibilities
- Collaborate with the sales team to provide technical support during the sales process.
- Provide implementation, testing, commissioning, and troubleshooting services to customers.
- Conduct solution demonstrations according to customer requirements.
- Develop and deliver training programs for team members and customers, as needed.
- Liaise and coordinate with vendors and customers to ensure smooth project implementation and sales cycle.
Requirements
- Degree holder or above in Information Technology or equivalent.
- At least 1 year of relevant working experience as a technical support engineer in networking and/or wireless.
- Strong knowledge in HTML, SQL, and IP networking.
- Excellent communication and presentation skills.
- Able to work independently with minimal supervision.
- Opportunities for in-house, on-job, and vendor training will be provided.
What We Offer
Classy Wheeler Limited offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
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