Hospitality Ambassador

2 days ago


Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time
Career Opportunities: Hospitality Ambassador - Seasonal Treats (171619)

Requisition ID 171619 - Posted - Hong Kong SAR - Kowloon Shangri-La, Hong Kong - Food & Beverage - Permanent

Shangri-La Group's five properties in Hong Kong offer guests a diverse range of options across different brands to suit every guest's needs.

The company prioritizes colleague engagement, with over 42,000 colleagues worldwide. Our focused investment in the learning and development of our colleagues is unparalleled in the global hospitality industry.

We are looking for a Hospitality Ambassador - Seasonal Treats based at Kowloon Shangri-La, Hong Kong.

Key responsibilities include introducing pastry and beverage menus to guests, ensuring smooth operations of seasonal counters and pop-up stores, handling walk-in guests' inquiries, orders, redemption, delivery, and logistics, and preparing service items according to restaurant standards.

We seek candidates with relevant working experience in hotels or cake shops, formal training in Hospitality Management, great attention to detail, excellent guest interaction and communication skills, and good command of spoken English, Cantonese, and Putonghua.



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