Delivery Service Excellence Manager
2 days ago
We are seeking a Delivery Service Excellence Manager to join our Beverage business and drive service excellence and operation efficiency.
This role will be responsible for managing the day-to-day delivery operations, including coordinating with 3PL providers and monitoring their performance.
Main Responsibilities:- Develop and implement strategies to improve delivery service efficiency and effectiveness.
- Monitor and evaluate 3PL performance KPI and provide recommendations for improvement.
- Collaborate with stakeholders to identify areas for improvement and develop solutions.
- Prepare and present regular reports on delivery service performance to management.
- Train and develop team members to ensure they have the necessary skills and knowledge to perform their roles effectively.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Manager of Programme Delivery and Excellence
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Robert Walters Full timeJob DescriptionProvide cost control and analytical services for the Programme, managing detailed project estimates, budgets and resource plans to ensure efficient delivery.Leverage technology and market best practices to enhance effectiveness and efficiency of current work processes.Support planning and execution of change management activities for...
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Technology Service Delivery Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob DescriptionWe are looking for a Technology Service Delivery Manager who can lead our team in delivering exceptional IT services. The successful candidate will have experience in managing technology services, ensuring customer satisfaction, and maintaining relationships with internal stakeholders.The ideal candidate will possess excellent communication...
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Senior Service Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeWe are looking for a Senior Service Delivery Manager to lead our digital project delivery team. The ideal candidate will have a minimum of 6 years' experience in consumer banking products and a proven track record in managing system enhancements end-to-end.The successful candidate will be responsible for driving the delivery of new product development,...
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Service Delivery Excellence Director
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OCBC Full timeIn this pivotal leadership role at OCBC, you will oversee the key functions of our contact centre, guaranteeing top-tier customer care and excellence. As a seasoned manager with deep expertise in banking operations, you will mentor and guide a skilled team of specialists to identify challenges and devise smart solutions. Through meticulous planning and...
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IT Service Delivery Specialist
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeE.C Technology Ltd. invites highly motivated individuals to apply for the position of IT Service Delivery Specialist.About the RoleThis exciting opportunity will see you working closely with our esteemed VIP clients, delivering world-class IT support services that exceed their expectations.Key ResponsibilitiesServe as a dedicated point of contact for VIP...
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IT System Service Delivery Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China NCS Group Full timeOverviewNCS Group is seeking a seasoned IT professional to fill the role of IT System Service Manager. As a key member of our team, you will be responsible for overseeing the delivery of high-quality IT services and ensuring that our systems are running smoothly.As the focal point for incident and problem management, you will work closely with end-users,...
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Service Delivery Manager
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Automated Systems (H.K.) Limited Full timeJob Description: Responsibilities: 2 years or above in a Service Delivery Manager (SDM) role focused on Deskside / infrastructure. Monitor and manage the account of IT service. Manage and be responsible for network or infrastructure. 4 years of experience in project management. 5+ years of experience in managing IT infrastructure. Data Center and Storage...
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Global AV Service Delivery Manager
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeKinly's Global Services is seeking a seasoned professional to lead its AV service delivery operations in the APAC region. As a Regional Support Services Manager, you will be responsible for overseeing the proactive and reactive AV support teams, ensuring the highest quality of service for clients.The ideal candidate will have extensive experience in the...
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Logistics Service Delivery Manager
1 hour ago
Hong Kong, Central and Western District, Hong Kong SAR China Vitasoy International Full timeJob DescriptionWe are looking for a highly skilled Logistics Service Delivery Manager to join our Vitasoy International team. In this role, you will be responsible for managing the day-to-day logistics operations, ensuring timely delivery and maintaining high levels of customer satisfaction.Key ResponsibilitiesOversee the entire logistics process from order...
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Managed Service Delivery Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ManpowerGroup Hong Kong Full timeManpowerGroup Hong Kong is seeking a Managed Service Delivery Expert to join our team.Job Summary:The successful candidate will be responsible for delivering managed services to our clients, working closely with internal departments, vendors and customers to ensure smooth operations.Main Responsibilities:Deliver managed services to clients.Work closely with...
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Lounge Service Excellence Leader
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeWe are seeking a seasoned professional to lead our lounge services as the Lounge Service Excellence Leader. As a member of our team, you will drive service excellence, foster strong relationships, and create memorable experiences for our customers.ResponsibilitiesDevelop and implement strategies to enhance the overall lounge experience, including quality...
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IT Service Delivery Expert
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeThe IT Service Delivery Expert role at Bloomberg is focused on ensuring the smooth operation of our financial markets trading and connectivity solutions. As a key member of our global team, you'll be responsible for providing top-notch service delivery to our clients, working closely with our engineering, solutions architecture, and product development teams...
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IT Service Delivery Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout Our TeamWe're a team of technology enthusiasts at GL Tech, dedicated to making smart devices for people's daily life using leading-edge wireless technologies. With specific focus on Wi-Fi technologies, we're developing smart Wi-Fi routers, modules for Internet of Things (IoT), and smart cameras. Our core team members have a background in Mainland China...
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Service Delivery Expert
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GOLDEN LEAF INTERNATIONAL (HONG KONG) LIMITED Full timeJob DescriptionGOLDEN LEAF INTERNATIONAL (HONG KONG) LIMITED is seeking a highly skilled and experienced Service Delivery Expert to join our team.The successful candidate will have a proven track record in HVAC system upgrading or alternation projects and be able to demonstrate expertise in Reliability Centered Maintenance.Responsibilities:Develop and...
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Crew Services Delivery Manager
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AHK Air Hong Kong Ltd Full timeAir Hong Kong Ltd is the leading dedicated freighter airline based in Hong Kong. As a subsidiary of Cathay Pacific Airways, we have been supporting DHL Express in the Asia region since 2002.We are seeking an experienced professional to oversee all aspects of flight operations administration and licensing with our Flight Crew Services Delivery Coordinators...
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Global HR Service Delivery Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full timeJob SummaryWe are looking for a highly motivated and experienced HR Operations Manager to lead our Global HR Service Delivery team. The successful candidate will be responsible for delivering high-quality HR services to remote employees and managing the execution of HR processes and policies.Key ResponsibilitiesDevelop and implement strategies to improve HR...
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ERP Delivery Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**ERP Delivery Manager Job Summary**The Mass Transit Railway is seeking an experienced ERP Delivery Manager to lead the delivery of our new Enterprise Resource Planning (ERP) solution. The successful candidate will have a strong background in ERP implementation and a proven track record of delivering complex projects on time, within budget, and to the...
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Service Delivery Professional
14 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full timeAbout Our CompanyAt 180C Limited, we strive to create a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions.We are committed to attracting and retaining new clients through our ability to identify, manage, and deliver solutions tailored to each client's needs.Job SummaryThis...
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Service Delivery Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:We are seeking a seasoned Service Delivery Manager to oversee the successful execution of large-scale infrastructure projects. As a key member of our team, you will be responsible for managing project operations, coordinating with external units, and ensuring compliance with bank-established processes.Key Responsibilities:Project Management:...
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Service Delivery Expert for Mass Transit
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.You will work closely with...